Question about Dell Inkjet 720 Printer
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
The issue you have posted does require some more information to isolate the issue and fix it, information like was the printer working fine earlier and was it installed on the same computer that you are installing it now, did you up-grade your systems operating system, what is the operating system that is installed on your computer and so on, however let me give you few steps that could fix the issue with the best of my expertise’s according to the error message that you have posted. I would appreciate if you could perform them to fix the issue.
Note: Please do not connect your printer to the system tower until the installation wizard prompts you to do so.
11. After the installation is finished restart the computer.
Should you require any further assistance regarding the printer or even require assistance for any other computer related issue in future please feel free to contact me I will be more than glad to assist you.
Posted on Jan 31, 2008
SOURCE: printer 924 help needed
Did you use original inks or refilled/generic? Nowadays printer companies are resorting to these dirty tricks to ensure customers only buy their original cartridges.
If you have used a refilled/generic try replacing it with an original one and see if the issue is resolved.
If that doesn't work, try a hard reset. Unplug printer from wall socket and PC, wait about 2 minutes and reinstall.
You can also try doing a clean install as outlined here.
(Just replace the camera in the document with printer. Its the same procedure. If you are using an OS other than XP, please post back and I will give instructions for that OS.)
Hope that helps! Should you have any further questions, please feel free to post them here.
P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
Thank you for using FIXYA!
Posted on May 21, 2008
This is a usual problem whit this model of printer, i had been thru this three times already.
In my case, the printer stops completely halfway printing and shows "Hardware error 502", i found that is because the optical sensor strip is dirty, first you should try to clean it with out removing it form the printer, to do this you should:
(The optical sensor strip its an nearly transparent plastic strip behind the print head, if you look closely it has very thin lines painted on it, this is used by the printer to measure the movement of the print head)
1- Print something to case the hardware error and shut it down immediately
2- Disconect the printer
3- Lift the scaner part of if, as you do when adding ink.
4- Look where the print head (the ink cartiges) is, this is where the stain is
5- Get the print head out of the way (just slide it left or right)
5- Use a soft cloth with little water to try to clean it, if it doesn't work try isoplopile alcohol because sometimes the stain is ink and is very hard to remove
6- Try print again and repeat as necesary
if you can't clean it this way you must remove the strip and clean it.
(You must have plenty of time and patience to try this, or you can dissasembly the printer entirely if you want to re lubricate or something)
1- Move the printer head all the way left, and with some pointy object pull the metallic wire holding the the strip at the right edge (flashlight very usefull), it's marked with and "D", remember that.
2- Move the printer head to the right and remove the plastic strip (this side is very easy), it's marked with an inverted "F" (it's on the other side) and an arrow indicating the up direction
3- Inspect how dirty is the strip and clean it the way you want (not so aggresively, the strip hasn't the fault)
4- Put again the left side of the strip and make it pass behind the print head
5- Move the print head to the left
6- Put the right side of the strip whatever you can, this is a very tedious process because the reduced space available, remember to keep the left side in place, because it's impossible to put the right side first.
7- Re connect and power on your printer, if it immediately gives hardware error 502, the strip is misplaced, move it a little up, down, backward an forward trying to get in place and try again, or consult the respective solution en this website.
8- If you can turn on the printer it should print now, try it, if it works, Congrats!
Sorry for my bad english
Posted on Feb 15, 2009
on the cartridge there is a circuit if the circuit is faulty then the cartridge will not print.let there is plentty ink but due to faulty circuit it will not print.another problem is the printer driver is got corrupted so reload the driver and check out. also try giving out printer test page from pc and check out. if the circuit is faulty cartridge has to be replaced.
Posted on Aug 30, 2009
Tips for a great answer:
May 30, 2014 | ASUS Eee Pad Transformer TF101A1 Tablet...
Jun 16, 2012 | HP LaserJet 1018 Printer
Jan 21, 2011 | Hummingbird Computers & Internet
Sep 30, 2009 | Lexmark X6170 All-In-One InkJet Printer
Dec 22, 2008 | HP Office Equipment & Supplies
Oct 18, 2008 | Epson RX595 Photo All-In-One Printer
Aug 22, 2008 | Computers & Internet
Jul 09, 2008 | Compaq A1500 All-In-One InkJet Printer
May 21, 2008 | Office Equipment & Supplies
Jan 15, 2008 | Lexmark JetPrinter Z11 InkJet Color...
35 people viewed this question
Usually answered in minutes!