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New HP laptop wireless connection to BT1800HG router

I am trying to connect my new HP laptop to my existing BT1800HG network. It can see it but tells me it is incorrectly configured. Being a bit of a technophobe I don't know what to do next. Can anyone help? steve

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  • Anonymous Mar 29, 2014

    I live in a concrete house, I have connection but it's very slow. My wife's laptop does just fine but my coby tablet and hp laptop are very slow. The tablet is brand new. I have to be in the same room as the router.

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Hi, Have you tried inputting the necessary security code to your HP laptop? Most if not all BT1800HG wireless router modem comes pre-configured to use a certain WEP code. In your HP laptop go through the WiFi configuration/Setup. Select option to use WEP security, type in required code normally found on the bottom of the BT1800HG. The numbers and/or characters below the bar code is the WEP code. Hope this be of some help/idea. Post back how things turned up or should you need additional information. Good luck and kind regards.

Posted on Oct 01, 2007

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How to remove an Existing Wireless Profile (XP, VIsta, Win7)


When we connect to a wireless network, a "profile" is saved so that, in the future, the Wireless Network Adapter will connect automatically to the network if it is available. These profiles are saved and used by Windows even if you changed the settings on your wireless router causing connection problems. You need to delete these profiles to allow Windows to create a new one that is compatible to the new settings of the router. <br /> <br /> To delete an Existing Wireless Network Profile: <br /> In Windows XP, if you're using "Wireless Zero Configuration" to manage your wireless networking, go into the Network Connections folder ("Start &gt; Run", type ncpa.cpl and click OK), right click the Wireless Network Connection, select Properties and then the Wireless Networks tab, where you can highlight and then "Remove" an existing profile. <br /> <br /> <br /> <img src="iantechson_3.jpg" /><br /> <br /> <br /> <br /> If you're using third-party software provided with the wireless adapter, there should be a similar option to remove an existing profile. <br /> <br /> In Vista or Win7, right click "Network" (My Network Places) and select Properties. Click the link at the left to "Manage Wireless Networks" then, in the next window, highlight the "Network" to delete and click the "Remove" button. <br /> <br /> <br /> <img src="iantechson_4.jpg" /><br />

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