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Posted on Apr 28, 2009

XBox 360 disc tray open

My XBox 360 has recently been unable to play any games. I put a disc in the tray and press the close button, but the tray keeps opening automatically. I tried to close the tray without a disc being inserted and it still happens. The only way I can close it is by holding it closed when turning the console off. I tried this last method once successfully with a game inside, booting up the console again and the game played fine, so I think it's just a fault with the disc tray closing mechanism. It's no longer under warranty. Any ideas on repairing it?

  • tamsynholder May 11, 2009

    I was experimenting with the xbox a few days ago and turned it on it's side (it used to be kept flat) then opened the disk drive and inserted a disk. When I closed the tray it stayed closed and I could once again play games. How's that for a cheap alternative!

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  • Contributor 16 Answers
  • Posted on May 03, 2009
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I have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

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Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
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Happy Gaming, please do take time to rate my solution

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