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Most of these dongles interact with the software drivers installed on your computer. Try reinstalling the drivers for the dongle and if that doesn't work you will need a new dongle.
Hello Gav bailey, Just install, Reinstall and reboot your system. I'm sure it will work for you. If still didn't get solution. Just make a call to me at +1 (833) 493-0111 (toll-free) number.
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