Question about Kenmore 63942 Dryer

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Marked clothes My clothes are getting snagged on a sharp point where the drum meets the base. How can I fix this or does kenmore have a repair?

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  • graharg Oct 01, 2007

    I have been trying to find the model number but have not found it. I have looked inside and out and even pulled it out from the wall bu no model number is present.

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  • 447 Answers

Probably needs a new front drum seal what is the model#?? Dont forget to rate my solution as solved if i answered your question accurately.....Thanks!!

Posted on Oct 01, 2007

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Posted on Jan 02, 2017

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2 Answers

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I suggest you find someone to "get inside" the machine drum and find out what is damaging the clothes. I could not find the machine in "Sears Parts" to look at the drum. (They have pictures for most all US machines). I am not sure the drum might not need to be removed to repair it. There should be something there that is "snagging" the clothes and could be sanded down or smoothed somehow. If it has removable "paddles" to tumble the clothes, sometimes one could come loose and need tightening. I have seen heavy objects like large tennis shoes loosen a paddle.
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Sounds like drum rollers are worn and rear drum seal is also worn and need replacing.

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1 Answer

Sears kenmore dryer 970-c69042-00


YOU MUCH REPLACE THE FELT / GLIDES ASSEMBLY PART # 5303937139 THAT IS FOR THE UPPER ONE,THEN YOU CAN REPLACE THE LOWER FELT AT THE SAME TIME THIS IS THE ONE THAT MARKS AND CUT YOUR CLOTHES YOU CAN ASK SEARS PARTS FOR THE NUMBER FOR THIS PART THE LOWER ONE IS ABOUT $18.00 AND THIS WILL FIX YOUR DRAWER. THEY WILL SEND INSTRUCTION SHEET WITH THE PARTS THEN YOU WILL KNOW WHERE TO LOOK FOR IT.

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1 Answer

Black lint on white clothes after wash. have cleaned filter. is a front loader.


Check both the apron, located in front of the drum for lint residue, as well as the drum itself for sharp points (gouges) which may have snagged clothes and collected the lint to the inner side of the drum. Also try running a full cycle with no load to clear any lint which may remain in the outer (non visible) drum.

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1 Answer

Snagged Clothing on drum of dryer


why does the dryer make a rubbing sound it drys the clothes is it clogged maybe
with lint on the bottom of the dryer please give me answer to this question .



Thank you
Linda maldonado

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1 Answer

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This may sound weird but try using a slower spin speed.  The reason is because the faster the spin speed is, the more the clothes can get sucked through the holes in the drum.  On the other side of the drum that you don't see could be some metal points that can snag the material.  When you pull the clothes out, you will pull the thread that comes entangled with those metal points.

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1 Answer

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first check for any sharp edges, look inside around back and front of drum the felt seals could be bad.

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1 Answer

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clean dryer vent. check the inside of drum for sharp points and the back for proper seal.

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1 Answer

Rust marks from a stainless steel drum?


If you are talking about brownish colored stains on your clothes, this is actually caused by the drum seal going bad. The drum seal fits around the perimeter of the drum where it meets the rear bulkhead (wall) of the dryer and is a felt type material. One some dryers the drum is reversible and there is a seal on both ends of the drum. When the seal gets old, it becomes brittle and starts to crack and come apart. There's usually a brownish colored pigment that comes off the seal and can get on your clothes. If the seal is worn too much, your clothes could actually be getting caught in the drum between the seal and being dragged. This will also caused brown streaks on your clothes. Now...what causes the seal the wear prematurely are high temperatures. If you do not routinely clean your dryer ducting, your dryer could actually be overheating. This can cause the seal to become too hot and make it brittle over a period of time. Any appliance repair dealer will carry the drum seals for the dryer as it is a common part that requires replacement. If you could post back with your EXACT model number (located around the door opening) I could find a part number and price for you. In addition, I could give you step-by-step instructions on how to replace the seal if you wish to tackle this on your own. It's not a difficult repair and the average consumer should be able to accomplish this task. It will also save you $$ on the long run if you don't want to pay high labor charges of the appliance repair guy. Let me know if I can assist you further.

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