Are you sure that is the email account you used when you created your Apple ID. Many times in the apple store, customers forget the email address they established the Apple ID with. If someone was helping you, they may have established the id with an iCloud account that they set up. That's my best guess. Don't get frustrated, you'll get it!
SOURCE: iPhone 3G and NetworkSolutions email configuration
Ok Here's what I did to resolve the problem...
This from network solutions plus the steps that i followed. The phone auto detected the ports settings. It automatically will atempt authenticate using ssl. once it failed it asked would i like to try not using ssl i selected yes. Note had to that twice. Then it worked like a champ
Good luck...
Dear Jon Smith
Thank you for contacting Network Solutions Customer Service Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently address your recent request.
Add email account on iPhone
Enter account information
Select POP and then add the following information:
Name – The user’s Display Name
Address – The user’s full email address
Description – How you want to identify the specific email account, for example "work", or "home email"
Incoming Mail Server
Host Name -- mail.domainname.ext
Username – The user's email address
Password – The user's mailbox password
Outgoing Mail Server
Host Name -- mail.domainname.ext
Username – The user's email address
Password – The user's mailbox password
Complete the setup process - click SAVE and wait for the iPhone to test your incoming and outgoing mail settings and connect to your mailbox.
Please note: The iPhone should detect the Port Settings.
Incoming Setting
Use SSL: OFF
Authentication: Password
Delete from server: Never (you can set as you wish)
Server Port: 110
Outgoing Settings
Use SSL: OFF
Authentication: Password
Server Port: 587
We hope that this information has been helpful.
Please do not respond to this E-mail. If you have any additional questions, you can reach us via e-mail by completing our online form at http://www.networksolutions.com/en_US/help/service-request.jhtml or by phone at 1-866-391-4357 and provide Service Request # 1-xxxxxxxx.
Thank you for choosing Network Solutions.
SOURCE: Apple iPhone and Network Solutions web mail
So I had the same problem using a Network Solutions mail account and got it working. Here is what I did:
Name: Whatever you want
Address: [email protected] (user specific) Must include the @domain
Description: same as above
INCOMING MAIL SERVER
User Name: [email protected] (user specific) Must include the @domain
password: password
OUTGOING MAIL SERVER
Host name: smtp.domain.com
Username:no entry
password:no entry
At message that SSL failed select YES to continue without using SSL should get message twice (incoming & outgoing server tests)
Made no changes to Authentication (default-password) or Server port (default-25)
Came up and began to load mail instantly.Sent test mail and all is good.
SOURCE: Syncing iPhone contacts and emal addresses with outlook
add me to your msn and i will talk you through everything.
add me [email protected]
regards nick
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