Question about Bissell 7901-1 ProHeat Scotchgard Upright Wet/Dry Vacuum

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Will not dispense soap from handle

We have a problem with the floor cleaner of the Bissell. The step attachments will work as far as spraying cleaner and sucking up cleaner, but the main portion of the floor cleaner won't dispense any soap when the handle is pushed, and seems to be leaking water. We have tried to check the belt and that seems to be fine. The cleaner will suck up water but will not dispense any soap from the handle of the cleaner. Any suggestions?

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Re: Will not dispense soap from handle

The soap dispenser, on the side, make sure the seal is on the bottom of it and not in the hole. You may have to replace the valve asm for the dispenser part # 2101795

Posted on Jan 17, 2008

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Bissell cleanview carpet cleaner

There are a few things that can cause a Bissell carpet cleaner to not dispense water. First thing to check is the belts if your machine is a Pro Heat. The flat belt goes around the motor shaft and the pump. As the motor runs it spins the pump. This is a stretch belt and stretch belts should be replaced at least once or twice per year to work properly as they will lose elasticity even if the machine has never been turned on. The first thing to check is to see if water will spray from the upholstery tool. If it sprays but you still get no water at the floor jets then check and clean the jets to insure they are not clogged. Getting water from the upholstery tool means the pump is working ok. If not, make sure the water tank and soap tank are not empty. Even if the water tank is full make sure the soap tank is full too. I would suggest NOT putting any soap in the soap tank because that is what causes most of the problems. Put plain tap water in the soap tank and try the machine again. Hold the trigger down giving it plenty of time to flush out any air bubbles and/or soap from the pump and the lines. If you still can't get any water from to the floor jets the most likely problem is the heater is clogged with mineral deposits or soap gunk. When a machine sits in the closet for months the soap in the lines coagulates and will clog things up. Which is why if you want the machine to work for a long time NEVER put soap in it. To do a better job of cleaning put your soap and hot water into a sprayer and use this solution to pre-condition the carpets. Pre-conditioning gives the soap and hot water a chance to dissolve the gunk in your carpets, then use fresh hot water in the machine to flush the soap and dirt from your carpets. Your machine will last longer and your carpets will be cleaner and stay clean longer because you rinsed out the soap. If you try this method you will be amazed how much cleaner your carpets will be.
If you need to clean the heater you will need to separate the handle assembly by removing all the screws. First make sure the machine is unplugged. You'll have to figure out which screws need to come out, it's not too tough. The heater is inside the handle. Look at how it comes apart so you will know how to put it back together. The heater is the silver metal thing with wires and hoses. Remove the screws that hold the cover on being sure not to lose any of the tiny red gaskets. Remove the cover and clean the soap or mineral deposits from the heater core, put the cover back on and put it back together and it should work fine. To keep it from getting clogged again simply make sure you use soft water if minerals were the problem and never put soap in the machine.

Oct 22, 2013 | Vacuums

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Bissell carpet cleaner not sucking up.

I have a Proheat 2X and had the same problem. I tried the Water Rinse setting and found water came out and was suctioned properly, but on the Light Clean, Normal Clean, and Heavy Traffic settings, the unit failed to do anything. Problem may be with leaving the soap dispenser in-place, which might scum up the tubing.

SO, an alternative to throwing out my unit and buying somethign else was to put one capful of the Bissell soap in the water resevoir and keep the unit on Water Rinse. IT WORKS BEAUTIFULLY NOW. Don't know if this will help, but at least I didn't have to buy a new unit. Rinse everything after using and there's been no problem.

Apr 24, 2010 | Bissell 7901-1 ProHeat Scotchgard Upright...

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No solution is spraying out when i press the trigger

I had somewhat the same problem.... I had water comming out but the solution was not comming out.... I called bissell and the woman talked me through it.... first put in water only mode,,,,, then Fill water tank with fresh water and put back in place,,,, then remove soap dispenser put to the side,,,, now , power on your cleaner,,,, for the next steps, do this exactly as I tell you >>>>>>hold down the trigger that releases soap the whole time you do the following>>>>>> switch between water only and heavy traffic four times,,,, all while while holding the trigger, then still holding the trigger, stop on high traffic the fourth time, leave it there,,, now put the soap bottle back in,,,,, still holding the trigger and hold the trigger down for exactly one minute after you replace soap bottle,,,, you should start seeing the soap come out........ (make sure its on floor cleaning and not TOOLS) Hope this helps and if it does,,,, give these instructions to someone else in this help area.........

Jul 04, 2009 | Bissell 8910 ProHeat Clear View Upright...

1 Answer

Bissell proheat, not sure of model number no water will dispense

Ran in to similar issue except mine would not spray soap or solution through the floor cleaner but would work through the upolstry cleaner.

I found that there were 2 problems as follows:

1) The heater was clogged with mineral deposits and old soap that I had not cleaned out on a previous use.

2) The Valve that attached to the trigger sticks. (I am currently looking for a new valve)

Since you have soap and no water I your problem probably exists in the bottom of the unit. There are 6 screws to take off the cover.

You will see a hose that come from the soap despenser. It leads to the pump which is located in the front left corner of the unit. You can also trace the water hosed in and out of this pump. Since the hoses are clear you should be able to see any clogg. There is a hose that leads up the handle to the valve and then a hose that comes back down the handle (through the wheel opening) The hose that comes back down from the handel leads to a splitter which devides the output to the two jets.

Once it is apart it is pretty simple.

Hope this helps!!

Nov 22, 2008 | Bissell 1699 ProHeat Clear View Upright...

2 Answers

Cleaner Solution Not Dispensing On Bissell 9200 Pro Heat Cleaner

I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.

If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.

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Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

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Sep 10, 2008 | Bissell 7901-1 ProHeat Scotchgard Upright...

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First is the smart mix valve turning like it should? If it is then replace the soap dispensor. Also is the gasket on the valve at the bottom of the bottle?

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Bissell power shoot carpet cleaner

It sounds like the heater may be plugged. This is a problem for an experienced technician. The heater is located in the handle and they are prone to plugging at the tubing connections. The heater is heating soap and water solution and this can cause the soap to coagulate and plug the lines. It must be addressed carefully to avoid damaging the heater.

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