I have had my player for over a year now and have not had any problems with it to date. Last Friday it went in to recovery mode and I selected the first option which was Clean Disk and it did not work. I then selected the option Format All and it returned a message Hard Disk Problem. Does anyone know what this means and what I need to do now? Please Help.
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Re: hard disc problem
Zen Touch and xtra hard drive error "Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)
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Many newer computers have a backup reinstall program on a partition of the original hard drive. While booting in Bios hit F10 or F12. Your should get boot options as well as the Recovery Install option. Before using the Reinstall option try using the System Restore. The computer automatically sets restore points and you can select "Last good settings" restore point. In "safe mode" you can access more options in Accessories/System Tools/System Restore. There you will find other dates which you can restore to.
If you cannot boot you can use a manufacturers recovery disk. Unlike a MS full version CD the recovery disc will reinstall all software and hardware back to the state it was in when it was new. Depending how old your computer is, you may have to do many downloads from Windows Update. You can get a recovery reinstall CD from the computer manufacturer, or check with friends if any have the same brand computer as their disc may be compatible with your computer. The discs are manufacturer specific and will only work on the same brand computer.
So, your description said that you turned off the computer during software update process, that sounds not good at all. Updates need to run to completion, or major failure happens.
You did not mention the version of Windows that you are using, so help is limited.
BE aware that a system restore means all data will be overwritten and lost. I suggest that you extract all data before you do anything. remove the hard drive and hook it up to a good computer, via USB and get all of your files and settings.
The machine probably has the restore files on the D:\drive.
use the below formula to get the date of the LWD (Monday thru Friday) of the month. Assumed that if the date in cell A1 is 6-May-2005. then formula will be
If you having problem running system recovery in normal mode try running system recovery in Safe Mode by pressing F8 key when you turn on the laptop.. a selection pop-up, select your primary hard disk where your windows installed still pressing F8 then a Boot Selection appear select Safe Mode after starting in Safe mode do the system recovery.. still not working choice the Last Good Configuration. TY
This will be either an operating system glitch of a failed hard drive. Start by doing a system repair with your recovery or operating system disc. If the repair doesn't take, then reformat the hard drive and install a new operating system. If the hard drive will not format, or you have any issues during or after the install, then the hard drive has failed and will need replaced.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.