Question about Microsoft Xbox 360 Elite Console - Black
The disk tray was out on my console and my kids knocked it off of the tv stand.i got the tray to go in and out again,but now it wont spin the disk.im still under waranty but i just got it back after a mnth and a half due to the three red light thing and dont really want to send it out again.i just waited in line till 1am to get halo three and now cant play!easy solution?reset or something?plz help!!!!!
Send it in *******
Posted on Dec 21, 2008
The only solution really is to open your 360, open the DVD drive and try to see if you can posibibly unfreze the drive. Its possible that you are going to have to put a new drive in it. I would just send your console off, even though you'll have to wait on the Halo experience. If you do open your console, you're going to void your warranty and Halo may cost you a whole 'nother $300. When and if you open your console, you will need to check if the laser is operational. With the console open (check Google for a huge list of how-to-open-it guides) go on ahead and remove the cover from the DVD drive, but keep the DVD drive still placed in the Xbox 360. Hook-up your power and video cable and go ahead and press the eject button (you can place this back on without putting the console back together, even though its ness. to take it off during the disassembly) and watch the tray. Listen and watch for any resistance, stuttering, swaying to one side (hold the console flat), and scraching. It should be very smooth and automatic. Then procede to close the tray but this time watch the laser. Don't look directly over the laser, but try to catch if it lights up (red) and it may even move a little at you. Again, everything should be smooth and automatic. Now for the slightly tricky bit. Take the worst possible game in your collection (King Kong?) and place it on the open tray (open tray, place disc on tray) and then close the tray. Hold the 360 as flat as possible or don't hold it at all (the latter option is better if you have a table nearby) and watch the disc, always ready to press the eject button if something goes wrong and your disc spins out of control and/or you hear scratching. An alternate, safer method of checking to see if the disc spins is to take a fridge magnet and place it on the center spindle magnet and let the disc spin (the magnet, just like the one in the DVD drive cover, hold the disc in place as it spins at super-sonic speed!). Just use the very simple process of emiliation to determine the root cause of your DVD drive problems and then repost. Just remember that this voids your warranty and only open your console if you're sure that you want to try to fix it and you are willing to accept that you may be left with a brick afterwards. That's it for what you should do to diagnose the problem, good luck!
Posted on Oct 01, 2007
Tips for a great answer:
Dec 31, 2013 | Microsoft Xbox 360 Console
Jun 28, 2012 | Microsoft Xbox 360 with Kinect
Apr 23, 2011 | Microsoft Xbox 360 Console
May 16, 2010 | Microsoft Xbox 360 Console
Nov 24, 2009 | Microsoft Xbox 360 Console
Jun 25, 2009 | Microsoft Xbox 360 Console
Jun 13, 2009 | Microsoft Xbox 360 Console
Dec 06, 2007 | Microsoft Xbox 360 Console
113 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: