Question about Kenmore Elite 45986 Front Load Washer
I went to retrieve a load of wash and a f-21 code was flashing and the door was locked. It would not allow me to open the door. I pushed cancel, it would not work so I had to unplug and retry. I finally got the door to open and the clothes were soaked and there was water still in the washer, so apparently it did not rinse and drain. I tried to manually use the rinse and drain and it did not work, so i took all of the clothes out, scooped out the water and tried again. I ran a few items in the washer and everything was fine until it came to rinse and drain. It just stops. And the door locks up again. We took the steps to clean the filter and it was clear. Still having the problem. Can you help?
Hmm there is no f21 code there is a F02 code which means the washer is not draining which seems to be what you describe. Did you take the front axcess cover off and check the pump sump area?? Also check to see if the drain motor hums when drain/spin is selected if no hum and motor sits there and no blockage in trap you either have a faulty drain pump or main control board. Washer is still under factory warranty at 7 months so call whirlpool and they will send a tech out. Dont forget to rate my solution as solved if i answered your question accurately.....Thanks!!
Posted on Oct 01, 2007
Omg.... this worked like a charm...saved my family from sears $214.00 thank you so very much for the advice
Posted on Feb 01, 2010
You guys are genius!! I did exactly what you said and it worked like a charm. However, my booty was 2 adult socks, a Lego, 2 marbles and 35 cents. Thanks for the heads up on the left over water. I had 2 towels and a bucket standing by.
Now I don't have to wait 5 days for the repair man to tell me he doesn't have the part and will have to order it. 3 weeks later and umpteen trips to the laundry mat, we might get it fixed.
Thank God for people like you who take the time to share.
Posted on Jun 01, 2008
What if you already replaced the drain pump cleaned the filter out and it is still doing the same code?
Posted on Aug 03, 2013
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