Question about Magellan RoadMate 360 GPS Receiver

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Magellan Roadmate 360 Manager Software Program, and Preloaded SD Card

Believing to erase old data, I have reformatted the Internal Memory and the Preloaded SD Card, and it came out that the GPS Receiver now does not have sound, language settings, and maps. I need to re-install the files of the Magellan Roadmate 360 Manager Software Program (that is not included in the box), and of the Preloaded Maps (U.S.A., Canada, and Puerto Rico) in the SD Card. I have asked assistance to Magellan, but they just want me to send them the Unit for repair, while the Unit is working, and it needs only to re-install the software on it. Can you help me to locate such software for download? Many Thanks! Best Regards, Carlo Tognoni

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Re: Magellan Roadmate 360 Manager Software Program, and...

Hi guyz I pretty much did the same thing!!! I bought this gps for my girlfriend for valentines from a friend and i was trying to restore it to its factory default and the only option i found was repair and i did an internal memory format like a ****! well everything seems to be fine but no audio at all! I've done lots of research and it seems to be that the only way to fix it is by restoring the sounds files but where can i get them? I MEAN magellan doesn't provide any support any more due to the unit is discontinued! I mean how messed up is that? AND why would they provide with such a horrible option? that's sad! Can anyone please please please help me? please I'm going crazy here! :(

Posted on Feb 13, 2008

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Re: Magellan Roadmate 360 Manager Software Program, and...

I can repair your units back to working order. If interested contact mb2foru@aol,com or cal 843-450-4408 to arrange costs and repairs. I have fixed units that have been accidentally reformatted using the repair button and everything works again including the sound and maps. I have bought units from ebay that were fubared by owners and fixed them. My fees are fair compared to Magellan even if you could get them to look at them as they don't support the 360 anymore.

Posted on Oct 11, 2008

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Re: Magellan Roadmate 360 Manager Software Program, and...

On October 1st 2008 at 8:00Pm what I have came to belive is that an angel gave me a gift. I went outside and found a brand new Magellan Roadmate 300 sitting on my window sil and it had a note taped to it that said : "Colt I have moved to Arizona" but no name was on the note. So I need all of the software available for download because there was no CD attached or SD memory stick or an antenna. Please help me.
It has no maps available. It only came with the vehicle cigarette charger

Posted on Oct 01, 2008

Re: Magellan Roadmate 360 Manager Software Program, and...

The sounds files won't help. My sound files are still intact. It wipes out something internally too.

Apparently the "REPAIR" option should really be labelled "RENDER THIS DEVICE WORTHLESS".

Magellan is NO HELP. They say it can't be fixed.

There should be a Class Action suit of some kind here. No one puts in a software option, that renders the hardware totally useless and gets away with it. Do they?

Posted on Feb 26, 2008

Re: Magellan Roadmate 360 Manager Software Program, and...

Help me three i bought mines off the street for 250 and i need the software for it to i bought an sd for the store off sandisk but stilll says no maps found some one please help me

Posted on Jan 29, 2008

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2 Answers

SD Card for magellan 300,Can I use any card on it? I've just got it as a gift without the card. Is there any website where to buy it?

The Magellan Roadmate 300 and 300R both require preloaded map data to be supplied from an SD card. You can't just pop any card into the slot and get it working. It requires a card of 2GB or less loaded with Magellan mapping software. Magellan provides nationwide maps and regional maps. The 300R was a regional unit while the 300 included a national basemap.

If you have a model 300, you can still use the highway basemap to get routing from city to city but you will not have detailed address routing at the residential street level unless you insert an SD card with Magellan software. If you have a 300R model, the unit will be useless without the Magellan software on an SD card.

Magellan doesn't seem to offer much software support for this unit any more and the maps are difficult to find.

Dec 04, 2009 | Magellan RoadMate 300 GPS Receiver

1 Answer

I lost my sd card how can i get another one

The SD cards are one of the most common memory card formats. You can buy them in any large department store or electronics outlets. If the original card had pre-installed factory software on the card, your GPS may still not work so check with Magellan first to see if that is the case.

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Magellan roadmate 1412 just stop working and displayed the following messange: "SD card has been removed. Program will restart. Please insert SD Card with map"

Providing you saved the SD card info as soon as you got it, reformat the SD card and copy the files over. Or find a friend that has the same unit and copy their files. Reformat your card before also.

Oct 02, 2009 | Magellan RoadMate 1412 Car GPS Receiver

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No sound on GPS

The internal memory was formatted. This is a catastrophic occurrence and the most common E-mail message I get asking for help. Look under Bugs on the Tips and Tricks page for some background. Before buying an RM360 on eBay, make sure that it comes with the original Magellan SD map card and not a blank one, and make sure that the original owner did not format it! A formatted unit will not speak or make sounds. Because the RM360 is a discontinued device, Magellan WILL NOT FIX THIS. If you want to attempt a reflash, see the Hacking page.

Aug 24, 2008 | Magellan RoadMate 360 Automotive GPS GPS...

1 Answer

Help me please

I had the same problem caused by reformatting the internal memory and this is what I did which worked for me:

Make sure you remove any SD memory cards before trying this fix.

First: find the base maps (NA_BSMAP.mgi and NA_BSMAP.nlt)maps which are located in your computer in the Magellan Roadmate Manager (C:\ProgramFiles\Magellan\Magellan RoadMate Manager NA\Map\Basemaps)

Second: Connect your Roadmate with the USB cable to your computer.

Third: Plug in USB and power up your GPS. Cut and paste the two files mentioned above to your GPS (Devices with Removable Storage (example E:/). They are approximately 25 MB in size and will take a few minutes to copy.

Fourth: Unplug the USB cable and shut power off to the GPS.

Fifth: Power up the GPS and it should find the "base maps".

Good luck!!

Dec 26, 2007 | Magellan RoadMate 300 GPS Receiver

1 Answer

Magellan RoadMate 360

select: Product Support & Updates
select your unit and download firmware update for you unit

Dec 08, 2007 | Magellan RoadMate 360 GPS Receiver

1 Answer

Magellan Roadmate

Same problem. I finally threw it away and bought another brand GPS

Nov 12, 2007 | Magellan RoadMate 360 GPS Receiver

2 Answers

No maps found!!

Hi - I have the same model GPS but I've been unable to locate a copy of the CDs and I'd love to get a copy of them - would that be possible? My email address is

As far as re-installing he maps, here's what I've found. I think this might help:
Locate the files that are loaded on the computer.Magellan Roadmate Manager example: C:\Program Files\Magellan\Magellan RoadMate Manager NA\Map\Basemaps
Copy all files. Make sure your Roadmate is connected and click on Example E:/Removable Disk and paste them with other files. It takes a few seconds to 1 minute to transfer the 25.5 mb file so don't unplug it until it is finished.

Sep 29, 2007 | Magellan RoadMate 300 GPS Receiver

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