Question about HP Photosmart C3180 All-In-One InkJet Printer
I have cut my own cardstock postcards to 5.5" wide by 8.5" tall. It seems that no matter what settings I use in Word (MAC) I can't get the printer to understand the paper size. I continually get a "mismatched paper size, cancel printing" error message on the printer. Can someone give me the correct settings to print my cards. I am using a HP Photosmart C5180 all in one printer.
I found the fix!! Once you have your size settings typed into your page layout screen and applied to the document, click print. Once you select your printer, click on properties (or printer preferences) click on the features tab (the tab next to printing shortcuts) and go to the resizing options section. click on paper size bar and scroll down to custom. once in the screen, give the shortcut a name you'll recognize, type in your dimensions in the provided spaces click save. once you go back to the features screen, scroll back down to custom and select your shortcut that you just created and apply it to both the paper type and paper size. click ok and go back and click ok to print! Hope this makes sense..if not, go to HP's website and type in your product name, type paper mismatch in the keyword search bar and click ont the first link in the found section. It will give you the same step by step instructions....
Posted on Jun 21, 2008
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