Question about HP Photosmart C3180 All-In-One InkJet Printer

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Word Settings for Printing Postcards

I have cut my own cardstock postcards to 5.5" wide by 8.5" tall. It seems that no matter what settings I use in Word (MAC) I can't get the printer to understand the paper size. I continually get a "mismatched paper size, cancel printing" error message on the printer. Can someone give me the correct settings to print my cards. I am using a HP Photosmart C5180 all in one printer.

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  • 4 more comments 
  • Anonymous Apr 01, 2008

    Why can't I print postcards! UGH! It tells me I have the wrong paper size in the IN Tray. no I don't.

  • ekrbkr Jun 21, 2008

    I also have an HP Photosmart C5180 All In One and I got my invitation to print once but not since. I can't remeber what I did to get the one, but now all it tells me is paper mismatch even though I put in the correct size on the page layout menu. Then it freezes my printer!! I hate my printer, please help me....

  • Anonymous Mar 14, 2014

    I get this error 4102.
    The media type and paper size are not set correctly.


    Press the machine's Stop button, to cancel printing, change the media type or paper size setting, then print again.
    I did all that and it still won't print 8 x 10 photos.

  • Anonymous Mar 26, 2014

    Even though the paper size is at the right setting the printer keeps giving me a paper size error

  • Anonymous Mar 26, 2014

    Even though the paper settings is correct the printer keeps giving me a paper size error

  • Anonymous Mar 31, 2014

    original setting was letter size paper. nw printer show error print job. so how to manually cancel the error print job



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I found the fix!! Once you have your size settings typed into your page layout screen and applied to the document, click print. Once you select your printer, click on properties (or printer preferences) click on the features tab (the tab next to printing shortcuts) and go to the resizing options section. click on paper size bar and scroll down to custom. once in the screen, give the shortcut a name you'll recognize, type in your dimensions in the provided spaces click save. once you go back to the features screen, scroll back down to custom and select your shortcut that you just created and apply it to both the paper type and paper size. click ok and go back and click ok to print! Hope this makes sense..if not, go to HP's website and type in your product name, type paper mismatch in the keyword search bar and click ont the first link in the found section. It will give you the same step by step instructions....

Posted on Jun 21, 2008


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