Question about Creative Labs Zen Touch MP3 Player

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Creative zen recently my 20gb creative zen touch mp3 player has been crashing. and now when i turn it on it goest straight to the recovery mode screen. however, when i press for a disc clean up nothing happens. the other options are format all, reload firmware or reboot. can anyone suggest what i should do?

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  • E-Skee Dec 27, 2007

    my 20gb creative zen has frozen and will not reboot when i reboot it.

    the computer will not recognize it anymore and it only lights up when i plug the charger into it.

    When it comes on after being plugged up it only reads the copyright info and thats it nothing else.



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· Download recovery tool off creative's website.

Posted on Jan 07, 2008


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For more detailed instructions on how to troubleshoot your Zen, click here

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