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ITunes Skips Like Crazy

Just about any activity on my computer will cause iTunes to skip. I have a AMD64 4000 with a sound blaster X-FI and a ASUS A8R-MVP motherboard (built on ATI Crossfire). Quicktime is set for 44kHz, 24 bit (to match the X-FI), stereo. Safe mode is turned off. Device latency set to 33ms. I have the latest drivers for the X-FI and iTunes 7.4.2.4. Any ideas how to fix iTunes?

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  • Toaster Sep 30, 2007

    Just about any activity on my computer will cause iTunes to skip.

    ***My Settings___________________________
    I have a AMD64 4000 with a sound blaster X-FI and a ASUS A8R-MVP motherboard (built on ATI Crossfire).

    Quicktime is set for 44kHz, 24 bit (to match the X-FI), stereo. Safe mode is turned off. Device latency set to 33ms.

    I have the latest drivers for the X-FI and iTunes 7.4.2.4.

    K-Lite Codec Pack also installed but Quicktime Alternative is not installed.

    ***I tried with NO success________________
    - Setting Quicktime to 8 bit, 16 bit, and to Safe Mode(wave only).
    - Reinstalling Quicktime and iTunes.
    - A remedy I found on Digg that involves setting iTunes to max volume.

    ------------

    Does someone know how to stop iTunes from skipping?

  • Toaster Oct 01, 2007

    These are good comments.

    1. Have you defragged your drive lately?
    > Fragmentation is nominal.

    2. Do you think you have sufficient memory?
    >Yes, I have 2GB of RAM and am only using 740MB.

    3. Are there any other programs running (that may be processor/memory hungry)?
    > Doesn?t seem to be the issue. Just opening Firefox causes a skip.

    4. Are you running any anti-virus software and at what level of detection in real-time?
    > Yes, I am using NOD32. Turning off NOD32 does not solve the problem.

    5. Is your video set-up as good as your audio set-up?
    > Yes, I have an Nvidia 7600GT (pci-e) with the latest drivers.

    6. Have you tried setting your swap file bigger say double your RAM?
    > The swap file is turned off.

    7. By any chance are you running an overclocked FSB?
    > The FSB is not overclocked.

    8. Have you tried configuring your CMOS/BIOS to default or fail-safe settings?
    > Just updated the BIOS and am using safe settings. Also hardware-disabled the on-board audio.

    9. Do you think you have sufficient power from your PSU?
    > The PSU seems to be sufficient; it is a high efficiency CoolMax 450W PSU. The voltages are almost constant through operation.

    >>>> Hardware disabling the on-board audio seems to have helped a little.
    However, I found a work-around. Setting the process priority for iTunes to above normal seems to stop the skipping. This shouldn't be necessary and means that something is still broken, but it seems to work.

  • Toaster Oct 02, 2007

    OK, my mistake I actually have a paging file on this machine (I was thinking of a different machine). The page is set to 5GB and sits on its own partition at the front of the disk. Also memory is optimized for programs.

    --- Your "...Setting the process priority for iTunes to above normal..stop the skipping..." is indicative that the CPU is doing something else ---

    >> Right. Generally the CPU load is very low around the time the skip happens. The event that takes time away from iTunes is the operating systems hitting the disk when it loads a new application, such as firefox or explorer. Window Media Player an Winamp aren't skipping so I am wondering if there is an iTunes playback buffer I can increase or something along those lines.

    Best,
    Toaster

  • Toaster Oct 02, 2007

    "Generally the CPU load is very low around the time the skip happens."

    >> I should have written "Generally cpu usage is very low. Around the time the skips happen the CPU usage jumps to around 80% on what ever application is being used.

  • Toaster Oct 02, 2007

    I noticed that there are a bunch of forum postings too. I have tried some of the solutions on the forums with no success.

  • Toaster Oct 02, 2007

    The problem isn't actually fixed but your input helped me find a work around. I imagine the problem is deep in iTunes or the OS.

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Hi, I will assume that you have tried various settings with your iTune profile and soundcard settings, might it be that you will have to look elsewhere and probably start with the basics. Basically iTunes is a player and to play something, it has to read it from somewhere which i would presume is from your harddrive or another mass storage. Following this path, it has to be processed and temporarily stored somewhere before iTune come picking it up bit by bit and play. With that in mind, probably a few things you can check/try: 1. Have you defragged your drive lately? 2. Do you think you have sufficient memory? 3. Are there any other programs running (that may be processor/memory hungry)? 4. Are you running any anti-virus software and at what level of detection in real-time? 5. Is your video set-up as good as your audio set-up? 6. Have you tried setting your swap file bigger say double your RAM? 7. By any chance are you running an overclocked FSB? 8. Have you tried configuring your CMOS/BIOS to default or fail-safe settings? 9. Do you think you have sufficient power from your PSU? Hope this be of additional idea to you. Pls post back with how things turned up. Good luck and kind regards.

Posted on Oct 01, 2007

  • 1 more comment 
  • Louie  Role
    Louie Role Oct 02, 2007

    Hi again,

    "The swap file is turned off." - pls try setting to 2Gb. In your System Properties, Setting, Advanced, Virtual Memory - Change, Custom Size, enter 2048 on both Initial & Maximum, Set, OK. Pls verify also that you are set to Programs preference for Memory usage rather than Systems Cache. This has solved a lot of my problems with video editing.

    Your "...Setting the process priority for iTunes to above normal..stop the skipping..." is indicative that the CPU is doing something else other than the iTune. To be able to determine just exactly what the "something", with no programs running other than iTune, pls Ctrl+Alt+Del, check your Performance tab, pls note your CPU Usage and your PF Usage, on the Process tab, note which program is using the biggest CPU share. Clicking on the Applications tab will also show you other displayed propgrams running.

    Cheers.

  • Louie  Role
    Louie Role Oct 02, 2007

    I did a Google of your problem and it would seem from various forums and posting that you are not alone in your problem (one way or the other) but one thing that strikes me is that it happens more often with AMD processor machines.

    You did mention another PC(I was thinking of a different machine), hopefully Intel based CPU, are you having the same issue with that machine?

  • Louie  Role
    Louie Role Oct 02, 2007

    Apple has released Version 7.4.3 of iTunes. The changes include bug fixes.

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For more information on how to obtain a copy of Sound Blaster X-Fi Vista Installation CD, please refer to our regional sites at www.europe.creative.com or us.creative.com.
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