Cd/dvd drive not working

probably need new one But try this go to control panel then device manager then in the D's is your dvd there or is there a mark by it this may mean the driver maybe missing right click on the DVD then click on update driver, search automatically & hopefully it is found

Download the SP3 installation ISO. Save it to your Desktop. Download ImgBurn and save it to your Desktop. Double-click the installation executable for ImgBurn and click "Next." Follow the remaining onscreen prompts and click "Finish" to complete installation of ImgBurn. Insert a blank CD-R/DVD-R into your DVD drive. Open ImgBurn by going to "Start," "Programs" and "ImgBurn." Click "File," then "Browse for a source file." Navigate to your Desktop and select the SP3 ISO file. Click "Open." Click the blue "ISO to CD" button located on the bottom left of ImgBurn. The program will begin creating the Windows XP SP3 installation CD. This process may take anywhere from 10 to 20 minutes to complete depending on the speed at which the CD-R/DVD-R is being burned. Click "OK" once the CD-R/DVD-R has finished burning. You've successfully created a Windows XP SP3 installation CD.
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e&displaylang=en xp pro sp3 iso http://www.imgburn.com/ Download the iso also download the imageburn or

http://windows-xp-pro-startup-disk.soft32.com/ Bootable disk for XP Professional. The Windows XP start up disk allows computers without a bootable CD-ROM to perform a new installation of the operating system. Hope this helps.

hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:

1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
   • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
   • If a drive name is shown but is disabled (icon is marked with a red X, ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
   • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
   • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .

here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

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The CD/DVD rom could be faulty.

i have faced this problem in my case DVD was working and cd not you problem is the lens of you cd/dvd drive has become worst and cant work any longer it needs to be replaced. Hopefully it might have helped you.

Go to the manufacturers website and download the firmware update. This should allow windows to find the unit again

Laptop Optiarc DVD RW AD 7530 B is not reading CD or DVD media.

1.DVD icon displayed in My Computer.
2.When I insert DVD or Cd in the drive,Green light flashes and tries to read the nedia and goes off within few seconds.
3.DVD drive in My Computer when clicked shows empty folder
4.Uninstalled DVD drivers in Device Manager and let windows find it on reboot
5.Issue still persists.
6.Right now external DVD RW works perfect.

Please help

This is a common problem occuring nowadays with XP SP2 Try upgrading to SP3 which is available for free download at Microsoft.com !!

Its zamzam,i wud suggest you buy a new one from a better manufactuerer.

Trojan Horse virus still exist in partition files and you should format entire HDD with Disk-Manager-2000 or some thing like that. After format, reinstall Win XP.
I been faced such problem few months back and that was effected solution.