Question about Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera
I accidently dropped my camera while the lens was open and now the camera wont turn on. when it temporarily does its a black scree that says "lens error,restart camera" the lens seems to be jammed it wont go in or out. What should I do to fix this or to "restart my camera" thanks!
I had the same problem, tried different things but this is what worked.
I put the camera flat on its "back" (screen down, lens up). Looking down at the lens I could see that it was slightly off center. I pushed the lens towards the center and down, forcing it to close. Once it was centered I was able to turn it on and off no problem.
Posted on Dec 02, 2008
My sister dropped my camera at the beach, it was dry sand so most of it came off. I got home and tried to clean it and then turned it on. The lenses came out but when i tried to retract it, it became stuck and said " Lens error, restart camera" i tried taking it apart and cleaning it with canned air (couldn't get to the lens area) but still no luck.
Posted on Mar 31, 2008
Hi my sd 630 read lens error whenever i tried to turn it on. The lens would come out, read lens error, then the camera would shut off. The lens would retract when turned back on in view mode. So I turned the camera on just now and kind of pushed down on the lens as it opened(pushed opposite the direction that the lens elongates towards). The lens clicked twice and it came out fully. My camera is working fine now.
Posted on Sep 19, 2008
This camera sucks! My boyfriend got it for me for this past Christmas and shortly after, it was already having focusing problems. Pics always looked blurry. Now it has the same problem that everyone else has..."lens error....restart camera."
Posted on Apr 14, 2008
I accidentally dropped my camera while the lens was open and now the camera wont turn on. when it temporarily does its a black scree that says "lens error,restart camera" the lens seems to be jammed it wont go in or out. What should I do to fix this or to "restart my camera" my camera model is canon powershot a3300is
Posted on Dec 25, 2013
Would Some Like to Fix Mine?
Posted on Apr 19, 2010
Hahahahaha !!!! i love you solution # 8. take the battery out as the lens is retracting and making that awful noise... that should do the trick... take that canon !
Posted on Sep 03, 2008
Take the battery out while the lens is retracting. this worked on my brothers camera.
Posted on Jul 02, 2008
My camera was knocked out of my hands and landed on the lens, then kept
coming up with the lens error message but no amount of pushing or
restarting helped until I took out the batteries as suggested on another site. I put the batteries back in, turned the camera on, lay the
camera on its front (ie on the lens) and the lens opened out properly.
Hope this works for other camera droppers.
Posted on Mar 26, 2008
I took mine apart to reset the lens. it was a pain in the ass but it rest. now the only problem i have it wont turn on. some one plz help me. if u have any solutions email me @ firstname.lastname@example.org
Posted on Mar 06, 2008
The lens on our camera didn't retract one day and it wasn't because we dropped it. We tried to push the darn thing in but it's pretty sturdy. Canon/ authorized agents say they can fix it for just over a hundred or give us credit toward a refurbished one which would end up costing 150, but they that sucks and they charge too much for cheese work or formerly broken items. It's better to fix it yourself if you can to save the money or buy a new and affordable one at pricegrabber.com.
To get the lens to retract, we tried to do a slight twist over to the left (looking at the camera like your the subject - camera lens is facing you). Sure enough it went back in! But now it has trouble focusing. That's another question now. Darn thing...we'll see what else we can jimmy :-)
Good luck all!
Posted on Feb 14, 2008
I pushed down on the side of the lens that was further elongated than other side. it snapped one notch. I turned it on and it worked. so there is hope, I hope it works for you.
Posted on Dec 31, 2007
The error the camera is giving is that the lens can not extract or retract, and that the camera needs to be power cycled.
What happens is the lens extracts then retracts to a preset spot so the camera knows the lens is properly working, and can be used. If it does not perform as expected, the camera will then give the lens error/restart message. This is to give the user a chance to maybe remove some obstruction, or clear around the lens to allow it to perform as expected.
There is no reset, the only reset it is referring to is the power cycle to try to clear the lens.
As to the issues at hand, I would say that if you jammed the lens, there is not much that can be done to fix it. There is a gear mechanism inside the lens that could be misaligned, and that would save the cost of buying a new lens/camera.
Posted on Dec 06, 2007
I had the same problem with mine. i have the same camera and i dropped mine with the lense out too, and it would make a weird noise when i would turn it on and say "lense error, restart camera" or whatever. but i could still preview/look at my pictures
i tried restarting it by hooking it up to my computer, but that didnt work.
I / my dad ended up having to take it to an electronics store, and they had to send it to a camera manufacturing place or something.
basically i had to get my lense replaced, because i was told there IS no way of restarting it.
i know that wasnt much help :/
-good luck guys
Posted on Dec 05, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Aug 27, 2014 | Cannon Cameras
Nov 20, 2011 | Cannon Cameras
Dec 30, 2010 | Canon PowerShot A560 Digital Camera
May 18, 2010 | Canon PowerShot G5 Digital Camera
Oct 17, 2009 | Canon PowerShot SD630 Digital ELPH / IXUS...
Apr 20, 2009 | Canon PowerShot SD630 Digital ELPH / IXUS...
Apr 30, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...
Aug 21, 2006 | Sony Cyber-Shot DSC-P100 Digital Camera
6,122 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: