How do I take out the drain pump

so you have the same problem I had. mine had a quarter stuck in the drain line. I had to remove the front cover and find the drian hose and mad a huge mess pulling the hose off. have a shop vac and be ready to suck up a lot of water when you pull the clamps lose. once you get the water out then you can inspect the hose and any parts that could be bad. there is only a couple things it could be. clogged; broken pump; or a bad signal from the computer to turn the pump on.

If you are attempting to clean the drain pump, the following link explains how:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

To avoid the mess of any residual water that may still be in the drain pump and/or drain lines, use a wet/dry shop vac and pull a vacuum on the drain hose. If you do not own a shop vac, have some towels ready and place them around the drain pump clean out trap. Crack the trap cover open and allow the water to trickle out. Soak up the water with the towels.

If you have any questions about these procedures, please post back and let me know. I hope you find this information helpful.

If the drain time exceeds eight minutes, the water valves are turned off

and "F/02" is flashed. Press PAUSE/CANCEL two times to clear the

display.

NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F/02" error code will be displayed
you may want to check your drain catch by removing lower front panel and unscrew cap on front of pump, you may have a restriction or not using HE soap, before you remove cap from front of drain pump, attatch shop vac to washer drain hose and remove all water or you will have a big mess, if none of this works you may have to replace pump

take off the bottom panel,you'll see the pump and in the middle of the pump there's a catch cup,uncrew the center of the pump and your gonna find all kinds of good stuff.if you have a shop vac for water your gonna need it,turn the center piece slowly until water starts to trickle out and use the shop vac to clean out the water or you'll have a mess,put down a couple of bath towels too to catch the water,after you cleaned out the water remove the middle part all together and stick your finger inside and feel around the impeller to make sure nothing is stuck on it,also check the rubber drain hose on the other end of the pump,stuff can get stuck in there too.put it back together,if it still doesn't drain change out the pump.also check the drain line for kinks in it.i see this all the time,there's usually a couple of dollars worth of change in there and other good stuff,let me know how you make out

The clean trap is located on the drain pump. The following link explains how to access and check the pump:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

This is a very simple process. A wet/dry shop vac would come in handy of you have one, though. There's about a gallon of residual water that remains in the lower wash basket, drain lines and pump that will come spilling out of the pump unless you remove it beforehand. It could save you from having to clean up a mess.

If you have any questions, please let me know. I hope this helps you.

Sounds like you have something stuck in the pump, or you have a bad pump. If you take the drain hose and lower it to the ground, it should let the water out of the machine (use a bucket to catch the water, or if there is a floor drain available nearby, that will work too). If the water pours out freely, you most likely have a bad pump, if the water is slow to drain, or not draining at all, you have something stuck in the pump. If the water will not drain thru the hose, use a shop vac to get it out of the tub because when you pull the pump and hoses out, it will be a big mess. Hope this helps, if you need further assistance, let me know.

Yes, this is a very simple repair. The following link explains step-by-step how to replace the pump on a Kenmore top loader:

http://www.fixya.com/support/r397092-replacing_water_pump

I post this only to give you a reference to work from. If you've already figured out how to access the pump, great. Now all you need to do is remove the drain hoses and the two retaining clips that hold the pump in place.

NOTE: To minimize any mess, you may want to use a wet/dry shop vac to pull a vacuum on the drain line to remove any residual water that may remain in the drain line and tub.

If you have any questions, please let me know. I hope this is helpful to you.

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If you are having problems with the washer FILLING, there are sediment screens in the water inlet valve. They are located in the connections on the back of the washer where the fill hoses attach. Some hoses also have screens in the ends that need to be checked periodically too. If you live in an area that has hard water, or if you use well water, it is common for these screens to become clogged with debris from time to time. Cleaning with distilled vinegar and cotton swabs can help dissolve rust, sediment and remove any debris. Simply turn off the water supply and remove the hoses form the back of the washer to check.

If you are having problems with the washer DRAINING, there is a clean out trap on the drain pump. You will need to remove the lower panel under to door to access. The drain pump is located directly under the wash tub in the front of the washer. Before you remove the cap on the pump reservoir you will need to place some towels down to catch residual water that will drain from the drain lines (this is normal). If you own a wet/dry shop vac, you can minimize this mess by taking the drain hose form the standpipe at the wall and pulling a vacuum on the line to drain all the water. There's about a gallon of water that remains in the lower tub and drain lines. A shop vac can help prevent you from having to mop up a mess of water. Unscrew the drain cap and pull the trap out and clean. With the trap removed, look inside the pump and make sure you also check the pump impeller. It is common from small items to get lodged in the impeller and restrict water flow.

If this is not what you are talking about, please post back and elaborate a little more so I can understand your problem. If you have any further questions, please let me know. I hope this helps you.

If you wish to check the drain pump for obstructions, the following link will give guidance:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

Read through the link thoroughly. The use of a wet/dry shop vac will come in very handy for draining water from the wash tub and minimizing the mess that is associated with cleaning out the drain pump and/or drain lines. If you have questions, or require additional assistance, please let me know. I hope this helps you.

PS The clean out reservoir on the drain pump simply unscrews and pulls out.

Based upon your description, the drain pump has either failed or the pump filter has become clogged.
To check the pump, remove the bottom access panel. There you will find access to the pump clean-out.(Large,white screw cap) BE READY TO CATCH LOTS OF WATER. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.

If you need further assistance, let me know
Regards,
reg501