Question about Brother IntelliFAX 4100 Laser Fax

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Fax machine won't copy or send a fax.

I am able to print and receive faxes but I cannot copy or send a fax. I place the document in the auto document feeder and it will scan the doc and then stop. Then it will print a report that the fax did not go through. I can copy a doc and the page is always blank. Sounds like the scanner but I don't know anything about fax machines or parts so could someone please tell me what part this would be so that I can get a price on replacing it? Thanks!

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Re: Fax machine won't copy or send a fax.


Posted on Oct 24, 2007

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Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document

Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

Nov 25, 2013 | Canon FAX-JX200

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I have a fax-jx200 it shows ;auto print off . so there are faxes in memery how do i get to turn off auto print.

Press [ON/OFF] to select <auto print off>
The fax starts receiving documents to the memory
To cancel press [ON/OFF] again.

Oct 20, 2011 | Canon FAX-JX200

1 Answer

Hp officejet 6500 instructions for receiving a fax? Thanks

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages stored in memory.
This section contains the following topics:
• Receive a fax manually
• Set up backup fax reception
• Reprint received faxes from memory
• Poll to receive a fax
• Forward faxes to another number
• Set the paper size for received faxes
• Set automatic reduction for incoming faxes
• Block junk fax numbers
• Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
NOTE: The automatic document feeder must be empty to receive a fax. If there are documents in the ADF, then the device will not be able to receive incoming faxes.
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
NOTE: The automatic document feeder must be empty to receive a fax. If there
are documents in the document feeder, then receiving the fax will be
3. Do one of the following to answer a fax manually:
• Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers.
• Turn off the Auto Answer setting so that the device does not automatically
answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press START FAX Black or START FAX Color on the device control panel.
b. When prompted, select Fax Receive.
NOTE: Depending on your country/region, the device might receive the fax
automatically when you hear fax tones from the sending fax machine.
6. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Jan 30, 2011 | HP 1250 Plain Paper Thermal Inkjet Fax

1 Answer

My fax machine is in auto print off mode how do i switch it to auto recieve mode

Hi; Receiving to Memory Temporarily You can enable memory receiving feature temporarily. Received faxes will not be printed automatically.
  1. Press [ON/OFF] to select <AUTO PRINT OFF>.
  2. ??? The fax starts receiving documents in memory.
  3. ??? To cancel, press [ON/OFF] again.
  4. ??? When <AUTO PRINT OFF> is cancelled, received faxes will be printed automatically.
good luck

Oct 15, 2010 | Canon FAX-JX200

3 Answers

Sharp FO-4700 Fax Not Received Even Though OK Fax Confirm Given

It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

Oct 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

1 Answer

My brother fax machine - only receives black pages

do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

How can we tell if our fax machine is working

basically if the fax is well kept, its dialing properties will remain ok. what you need to check is the quality of print out. to test the quality of print out just try to copy a sample document. if your fax is a thermal type, change the paper first before proceeding with copying. if your fax has a menu and help button try pressing the menu first before help for the fax to print a helplist.

Mar 28, 2009 | Fax Machines

1 Answer

Will not make a copy

If it won't copy, it is unlikely to handle faxes either since those functions use the same scanner. If your received faxes are coming out blank, then it is a problem with the ink system; if you can get faxes printed but not copy a document, the scanner may be at fault.
Have someone send you a fax to check this function (printing) and then try sending one back to check the scanner.
If either one fails, then hyou know where the problem lays.

Jul 10, 2008 | Brother IntelliFAX 560 Plain Paper Fax

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