Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Not cooling right

The bottom of the freezer will freeze fine but the top of freezer wont. we put in a new fan motor but it didnt help.

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  • mistyd Sep 29, 2007

    weve left it on for 3 hours with the new fan motor on and the fan doesnt kick on yet.

  • carmandan Dec 03, 2007

    put a new fan in and still will not run

  • bedwards1000 Jan 18, 2009

    Same problem. My fridge is a GE GSS25JEPABB side by side but the control board is the same WR55X10174 part number. Bottom freezes - top is warm. I haven't seen the fan spin. I haven't tried replacing it yet but it sounds like the control board is the most likely.

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I had the same problem and a new main board fixed it. Make sure to cut the thermistor connection from pin 2 if you are updating from an old style board to a new style board. If you don't the fridge will not get cold but the freezer will. (Guess how I know)

Posted on Jan 22, 2009

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Misty, if you put in a new fan motor you should have been able to see if the evaporator is frosted up. If it's one big chunk of ice, you have a defrost problem. Usually the heaters are the culprit. You can check it at the main board in back by using on jumper wire on the blue harness. Jump line to defr. This will send 120V directly to the heater. If the heater comes on, you have a board problem. Im assuming that the new fan you put in is working. If they don't come on, the heaters are probably the culprit. part number for the board is wr55x10174. If it's the heaters, part number wr51x10055. Catriver

Posted on Sep 29, 2007

  • Ron Marek
    Ron Marek Sep 29, 2007

    Sounds like the main board is your problem..Catriver.

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