Question about SanDisk Sansa c140 MP3 Player

2 Answers

The sansa c140 1gb mp3 device displays a message "no space for DB please delete more than 4.0MB" when I start it. I tried to format using WinXP but it couldnt be formatted. I tried the firmware updater from sandisk website. That dint work too. I cannot copy files into the drive from my pc in MSC mode either. There are some space left but I cant add new mp3 files. I tried to delete the files which does delete but when I reconnect the files are still there. I tried to restore factory settings. None of the methods work. Please help me fix my device. I love it because it have very good sound quality. Please help me, Thankyou in advance.

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  • Anonymous Nov 13, 2007

    i have same problem except after the display it comes up to pick language then a padlock appears then when i connect it to the usb port it says MPT connected and none of the buttons work after that.when i try to download a song to it it says it needs to be formated but nothing will format it and i can't change it to any other mode. any ideas on what i can do besides buy a new one.

  • Anonymous Dec 07, 2007

    it show o bite memory and no spce no song massage how it is?

  • Anonymous Dec 21, 2007

    addition to this now ... my player shows no menu its blank, i cannot even change mode to msc or mtp....i cannot format as well as the player in mtp mode..repair tool from sandisk also failed....player shows no music at all. Please help !!!

  • Anonymous Dec 21, 2007

    NO SPace for db

  • Anonymous Feb 01, 2008

    i have the same problem no space fordb please delete more than 4mb ,i cannot format the sandisk c140 ,the file changed from fat to fat32 in msc mode there is no file in the player but it is still showing free space i tried to format using fat in MMC utility of winxp and the os is showing unable to format i uncheck quick format

  • angiepooh606 Feb 18, 2008

    i have the same problem no space for db delete more than 4.0mb,tried to format it ,it said it was complete,but still not fixed.

  • jollypop 8 Feb 20, 2008

    i have the same issue, but i cannot link it to the computer, and the computer says i have encountered an error code C00D11EF. So then i used the internet help that the windows media offered and it didnt help. when i could link to the computer, i deleted all the music on the mp3 so i could redownload it, and it worked...but when i turned on the mp3 when it wasnt linked, it still said to delete more than 4.0MB. I dont even have files left on there! i am gong to try and get the firmware upgrade, which i have no idea what it is.

  • gamerl3 Mar 07, 2008

    I too see the same message on startup. Formatting and resetting doesn't help. Sansa updater doesn't help.

  • guptarkg7 Mar 14, 2008

    I have same problem as mentioned above that on starting a message is displayed that 'no space for DB please delete more then 4.00 MB' and the same is exist on my SanDisk C140 MP3 Player. Please solve this problem early as I love my MP3 player and email me.

  • lauderdale Mar 16, 2008

    I am having the same problem. I haveing the same problem. I cannot listen to download music on to this device.

  • Eddoh Jean-Jaures Jul 01, 2008

    J'ais le meme pb avec mon appareil non seulement il affiche ce message au demarrage mais quand je rentre dans mon appareil je vois un lecteur du nom de TCNANDO ayant un systeme de fichier Generic Hieracical ayan une taille de 973 Mo avec 0 Mo en espace libre quant je le format le formatage est Ok mais il n ' ya pas de place svp aidez moi

  • Anonymous Jul 01, 2008

    J'ais le meme pb avec mon appareil non seulement il affiche ce message au demarrage mais quand je rentre dans mon appareil je vois un lecteur du nom de TCNANDO ayant un systeme de fichier Generic Hieracical ayan une taille de 973 Mo avec 0 Mo en espace libre quant je le format le formatage est Ok mais il n ' ya pas de place svp aidez moi

  • janu007 Jul 03, 2008

    i have tried to formatte but nothing is happening

  • Anonymous Dec 28, 2008

    "no space for DB please delete more than 4.0MB" problem

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If you are trying to format the device thru Windows Media Player, try just thru My Computer. My Computer>Device Name, right click and select format. Otherwise you may need to change the mode on the device. Settings>Mode or USB. Please add to the question, if you need more help. Best of Luck.

Posted on Sep 29, 2007

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Download this file:
http://www.sendspace.com/file/0mc3km

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.


1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

Posted on Jul 05, 2008

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Posted on Jan 02, 2017

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SOURCE: Help me fix my Sansa c140

i had exactly the same problem and than i wrote the guys on www.sandisk.com they had my device replaced.

Posted on May 23, 2007

  • 17 Answers

SOURCE: sansa c140

Download this file:
http://www.sendspace.com/file/0mc3km

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.


1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

Posted on Jul 05, 2008

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You should format the device using windows media player or the device itself..that should fix the problem you are having..remember formatting will delete all the date you have on the device..
I hope that helps
Please rate accordingly
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Computerrep

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whenever i turn on my sansa m230 mp3 player, it displays the message, "not enough space for music DB, please free 8mb." And so i plug it into my friends computer and when i open the music folder on the device, its empty, even though it says that there is quite a bit of space used up. Do you have any answers?.

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Download this file:
http://www.sendspace.com/file/0mc3km

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.


1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

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are you able to format the player while in msc mode?

right-click on it while in my computer and select the format option, make sure your selecting your mp3 as this will delete all the files off the device. It if says failed to format, try doing it thorugh disk management. To get there you can right-click on my computer and select manage from the drop down menu. From here you will see disk management on the left hand side. Then a larger rectangular box with the drive letter that represents your player, you can right click on this and select format.

Or just try a different computer, if its the same everywhere then youll probably have to end up emailing sandisk, stating everything you tried. They will probably ask you to do a couple more things, but if you keep at it, youll end up with an RMA*.

*RMA = Return Merchandice Authorization

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1 Answer

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The Music DB refers to the Music Database, or the Artist, Album, and Song info.

The error means your device is too full. It needs some free space on the device to create this information.

Connect your device to the PC and manually delete some files from it in My Computer>Device Name (m240)>MUSIC Folder.

It needs 6MB of free space, so you may need to delete several songs.

Disconnect the device from the PC, it should restart and you should be ok. If the message continues, keep deleting files until its gone,



Best of Luck.

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1 Answer

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It is referring to the "database", or the menus on the device. (i.e. - songs titles, music, artists) It needs at least 6MB of free space on the device to create this. If you freed up what you think is 6MB, it may not be enough. Even though you have a 2GB player, there is only 1.85 of usable space on it. So try deleting some more tracks. If not, format the device and start over. Right click on the device in My Computer and select format. Best of Luck.

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Help me fix my Sansa c140


i had exactly the same problem and than i wrote the guys on www.sandisk.com they had my device replaced.

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9 Answers

Error message: Not enough space for music DB. Please free 4MB.


Hi I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer. If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it. Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player. If not already done, please also update the firmware from this link: http://www.sandisk.com/Retail/Default.aspx?CatID=1368 The 20 seconds on the power button didnt work, but the formation did. Hope this helps. //Cadmann Please bear with my english

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