Question about Samsung Yepp YP-Z5AB / YP-Z5AS MP3 Player
I've had my YP-Z5 for about nine months now, and some time ago it started getting weird. At first, I noticed that my background reseted to the default, blue one every time I restarted the mp3. The clock in the upper-left corner also changed from 24h-format to 12h each time as well. Also, the only way to reach my songs are from "Browse Files" (The Recordings are still there though). I've tried to press the reset button several times, but it won't help any. The worst problem is that the mp3 refuses to connect to my PC! When I plug it with the USB-cord, it says "Connecting..." like usual, but instead of changing to "Connected" it zaps back to the menu where I can listen to music. Every now and then, it makes a new attempt at connecting, but never succeeds. I can still charge it, though. It worked perfectly fine before, and we haven't really done anything with the PC since then. ANY kind of help would be very appreciated!
This might help getting it connected to the computer.
UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.
To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.
If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.
The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.
(2) Unzip it to get the file named "Z5Update.dat".
(3) Disconnect the Z5 from the USB port.
(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.
(5) Open a File Explorer window, and find the YP-Z5 device.
(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.
(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.
(8) Now disconnect the Z5 from the USB port.
(9) The Z5 will display the option to upgrade to the new software, or to cancel.
(10) Select "Upgrade". This will power off the Z5.
(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.
(12) Check the version information in the "Settings > System Info > Version" tab.
Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On
Posted on Jan 07, 2008
I had the same problem in about 2 years but today I manage to fix it!!! I phoned around and finally I talked to someone who knew the solution. It it a software problem. He e-mailed me the program I needed.
For it to work i had to start the program, and then the computer started to look for YP-Z5 player.
I also had to reset the player first (stick a needle) in the reset hole.
Then I plugged in the player into USB while holding down the middle button, the square one. then finally my PC recognized my mp3 player!! Then it was only to follow the on screen menus:-)
The program I used is called "YP-Z5 Updater".
And it installed Version 2.43. I then updated to v.2.51.
Posted on Mar 01, 2010
My roommate gave me his old YP-Z5 and could not get Windows XP to detect it no matter what I tried. I plugged it into a PC running Vista, and it detected it with no problem. Then using Vista I upgraded the player to the latest firmware using the instructions above, and it is now working fine on XP.
Posted on Dec 11, 2009
My mp3 yp-z5 says connecting but wont charge what do i do
Posted on Dec 13, 2008
I've got this problem too. Spoken to Samsung and they don't seem to be able to help. UMS mode on or off makes no difference and unable to update firmware as computer is not recognising the device. Think the internal software has given up the ghost. Looks like we got some real problems here!
Posted on Oct 30, 2008
Im holding the return button but nothing is working for me
Posted on Jan 08, 2008
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Posted on Jan 02, 2017
Hi, I recently spoke to the tchnicians from Samsung who put me onto the Samsung website where you can download the Samsung media Player. That also allows you to sync the unit. Thanks
Posted on Apr 25, 2007
i had a similiar problem with mine so i sent it back as it was still on guarantee. i recieved a new one and the old fixed one on top . i was relly pleased with this but now my new ones playing up and simply wont go to the menu, it just stays on the samsung logo screen. if yours is still in guaratee time then i would advise for you to send it back. there are quite a few people on the internet who are also experiencing the same problems. there is obviousl something wrong with the technical side of things to do with the mp3.
Posted on Mar 31, 2008
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
Posted on Jun 26, 2008
First thing you can do here is to reset the unit to its default settings so all settings will be clear and that will help fixing this problem....and also try connecting this unit to a different computer and check if it will be conencted fine because if it will stay connected to you can update of flash the software for this ....
Posted on Oct 14, 2008
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