Question about Kenmore 24 in. 17362 / 17364 / 17369 Built-in Dishwasher

1 Answer

Top rack arm doesn't spin.

I am at a dead end with my dishwasher. I have checked the water pressure and my faucet fills more than a half gallon in 14 sec. I have also taken apart and cleaned the bottom filter, and checked the holes in the bottom and top arm which are really clean. I have taken the top rack completely out and turned on the dishwasher to see what is exactly going on and looks like the water is flowing pretty good. The bottom arm spins and water pressure looks ok...but I really have never checked it before this problem. But when I put the top rack in water just trickles out of the top arm and it doesn't spin it all.

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  • aggey1 Oct 04, 2008

    can the chopper cover be removed with the dishwasher intact? Meaning not taking the dishwasher out of its space. I can see exactly what is in your picture but I have not taken the main body out of the dishwasher.

  • Anonymous Dec 12, 2008

    how did u resolve this

  • Anonymous Mar 11, 2009

    I have the same issue. Dishes on the top rack are not getting clean - bottom rack is fine. I am not sure how to take apart the main "engine" on the inside bottom of the dishwasher but do I need to? If so, what ma i looking for besides an obvious clog?

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Matt, did you get down to the chopper screen? If that screen is clogged the flow to the upper arm will be restricted. Check out the pic, Catriver

Posted on Sep 29, 2007

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1 Answer

It is leaving a white film on everything.


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Sep 03, 2010 | Kenmore Dishwashers

Tip

How to repair or fix a Dishwasher if it doesn't wash well


A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.
In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.
The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals—the more grains per gallon you have, the more detergent you’ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn’t work, consider installing a water softener.
To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)
If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

on Sep 03, 2010 | Dishwashers

1 Answer

Dishwasher leaves white film on plastic dishes and stainless steel . Salt is full and rinse aid is full.


If your dishes or plastic dishes appear with a white filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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1 Answer

Maytag quiet series 300 dishwasher leaves glasses on top rack with film on it. What can I do??


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you’ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn’t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don’t use extra-hot settings such as “Power Scrub,” and use the “Energy Saver” dry cycle.

2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals—the more grains per gallon you have, the more detergent you’ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn’t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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1 Answer

My dishwasher leaves a white film on the dishes even though I put in a rinsing agent. what can I do?


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you’ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn’t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don’t use extra-hot settings such as “Power Scrub,” and use the “Energy Saver” dry cycle.

2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals—the more grains per gallon you have, the more detergent you’ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn’t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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1 Answer

Dishwasher leaves a film of soap on dishes. what needs to be cleaned inside as far as mechanics or is this dishwasher done?


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you’ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn’t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don’t use extra-hot settings such as “Power Scrub,” and use the “Energy Saver” dry cycle.

2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals—the more grains per gallon you have, the more detergent you’ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn’t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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1 Answer

Film on glasses


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you’ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn’t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don’t use extra-hot settings such as “Power Scrub,” and use the “Energy Saver” dry cycle.

2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals—the more grains per gallon you have, the more detergent you’ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn’t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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1 Answer

Dishwasher not cleaning the dishes anymore, leaves a film on


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you’ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn’t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don’t use extra-hot settings such as “Power Scrub,” and use the “Energy Saver” dry cycle.

2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals—the more grains per gallon you have, the more detergent you’ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn’t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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1 Answer

White film on glasses


If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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Mar 01, 2010 | GE 25 in. Nautilus GSC3400J Free-standing...

1 Answer

My profile dishwasher leaves a film on the glasses.


If your dishes or glassware appear filmy or spotted following a complete wash cycle, adjusting the amount or type of detergent you’re using and adjusting your hot water heater’s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you’ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn’t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don’t use extra-hot settings such as “Power Scrub,” and use the “Energy Saver” dry cycle.

2) Adjust the detergent amount.

3) Don’t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading—dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home’s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20–120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn’t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals—the more grains per gallon you have, the more detergent you’ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn’t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn’t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn’t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren’t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Oct 31, 2009 | GE 24 in. Profile PDW9280JSS Built-in...

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