Question about Zanussi FLA1001W Front Load Washer

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Fabric softener tray doesn't drain

At the end of each wash, the fabric softener tray is always full of water, and sometimes some has backed out and run on to the floor. i've checked the main drain filter, and i've also opened the top up and checked the little hose that joins the tray to the top of the drum, but that was totally clear. there's a little white plastic four-position rocker above the little hose - what does that do? could it have anything to do with the problem? is this likely to be an electrical or a mechanical fault? if the latter, what should i look for? many thanks in advance.

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What u need to do is take your soap drawer out take it to the sink now take your fabric softener draw out the pipe that is fixed into the main drawer will need cleaning out has this will be slightly blocked with thick softener or powder once all the main drawer is cleaned do the same with the softener drawer put it back together and it should stop it from blocking up again m8

Posted on Sep 29, 2007

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Posted on Jan 02, 2017

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The softener holder just fills with water but will not drain.


Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
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Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
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  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
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If it is the softener that is not being added then check to make sure the line is not clogged. You can lift out the bleach / softener try and check for cloggs.

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