At the end of each wash, the fabric softener tray is always full of water, and sometimes some has backed out and run on to the floor.
i've checked the main drain filter, and i've also opened the top up and checked the little hose that joins the tray to the top of the drum, but that was totally clear.
there's a little white plastic four-position rocker above the little hose - what does that do? could it have anything to do with the problem?
is this likely to be an electrical or a mechanical fault? if the latter, what should i look for?
many thanks in advance.
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Re: fabric softener tray doesn't drain
What u need to do is take your soap drawer out take it to the sink now take your fabric softener draw out the pipe that is fixed into the main drawer will need cleaning out has this will be slightly blocked with thick softener or powder once all the main drawer is cleaned do the same with the softener drawer put it back together and it should stop it from blocking up again m8
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Hello Warren, thank you for your post!
From what you have described there is water filling up the fabric softener tray in your Electrolux washer, EWFLS70JSS. At times water will fill into your fabric softener due to draining and siphoning action however, this is a normal operation within your washer. Hopefully this information is helpful to you. -Matt
Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer. Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor. Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.
Make sure it is the fabric softener that is not being added. Try running w/o fabric softener and see if the tray is still full. The reason I am asking is that after I run my washer the fabric softener tray is full, with water, not softener. The factory tells me it is because the water fill nozzles have realigned and overspray into the softener tray. Not a big problem, since my system is under warranty I am having them fix the nozzles and then I will know how to redirect.
If it is the softener that is not being added then check to make sure the line is not clogged. You can lift out the bleach / softener try and check for cloggs.
Remove the dispenser tray. Inspect the area just above the fabric softener portion of the dispenser. There should be a series of holes where water feeds into the tray during the rinse cycle. Sometimes these holes become clogged with fabric softener residue. If the holes are clogged, water will never dispense the fabric softener out and it will stay in the tray. If you take some cotton swabs and meticulously clean all the holes out, I bet your problem will go away. Let me know if this was helpful to you.
We had the exact same situation with the fabric softener not draining and here is how we fixed it.
Turn the water off first, then remove the water lines that bring water into your washer. (They are near the top.) There is a screen in the end of the line, do not remove it, but take an old toothbrush and brush the gunk out and clean it as best you can. Do both the hot & cold sides. The screens keep any debris out of the washer, so after a while it collects and slows down the water intake time (has your washer been slow to fill also?)
Screw back the lines, making sure to put the hot and cold back as they were originally, then test that they do not leak. Put your washer back in place and viola - problem solved!
I hope this works for you, and good luck!