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Hi Harryward_26, my name is Cheri Torres and I work on the Social Media Team at DISH. In order to comply with movie industry standards, DISH network, as well as all TV
providers, must enforce content protection standards when required. This message
indicates that your TV or connection is not High bandwidth Digital Copy Protection (HDCP) capable. It is likely your TV
was manufactured before industry standards required HDCP. In order to resolve this issue you would need to replace your HDMI cable with component cables (red, green and blue). Once you do this you will be able to view the content. If you have any further questions or concerns feel free to email me direct at [email protected]. Thanks!
Can you tell me which Cable box you are using?Which model/region?
The possibility is that the HDCP handshake could not have happend correctly and hence the issue. Try to connect to different HDMI input of TV from Cable box. If possible change the resolution of cable box and check video
Make sure you set the Source to output at 720p or 576p to start with, once you have the signal on the screen, then change the output source to find the modes your TV supports.
A further note, HDMI uses a protocol call HDCP for copy protection, if you are using a HDCP enable device, your TV will not get a signal as the TV will not have given the correct HDCP code to the device.
So, if all else fails after the above, and you are using a HDMI - DVI connector, try a different source unit.
This is a known problem with Philips. If you keep on them they will work with you. Another option is call a repair shop in your area and see if they can help you out. Sometimes a repair shop will help out if you allow them to do the service if they are able to get Philips to pay for the repair.
Good Luck
I had this problem. If you are saying it happened on your plasma screen rather than the receiver box, then the problem can be that the power source inside the plasma needs to be replaced.But Philips will charge a fortune for just looking at the TV. So you might as well take it to your local repair shop.
The problem is in your cable connection on the back of your monitor or Box. I had the same problem and solved it by reattaching the VGA cable that was loose.
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