Violent spin cycle

I have an Asko W640 which I've just recently purchased. I transported it in my car, on its side which maybe why it is not functioning upon the spin cycle? Used the machine for the first time today and upon reaching the spin cycle it vibrates Violently upon which I have to switch it off. Looking at the machine, the internal bit looks askew. Is there some sort of strut or internal rubbers holding the internal bowl part that has come apart while in transport on its side? if so, how do I fix it? I love the machine, it has so many good features. Many thanks.