Question about Nikon Super Coolscan 8000 ED Film Scanner

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Autofocus Operation Failed???

Haven't used the scanner in a month or so and when I recently try to run preview or scan I get 'The autofocus operation has failed' and if I continue running the scan I get a blank white page. Anyone come across this problem?

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Yes, I have had the problem before and solved it by re-installing the software.  It has happened again but this time I beleive it is a VISTA related problem.



Posted on Oct 18, 2007


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If you continue to get this kind of error after restarting the computer, you may need to update the scanner's device drivers or reinstall the included software. You should also make sure only one program or application is attempting to use the scanner by closing all but the one program you are trying use with the scanner. One last note - always either let the program you are scanning to operate the scanner or let the scanner invoke its default application by pressing the scan, fax or copy buttons on the scanner. Do not for instance try and scan an image into a running program that initiates the scanning process itself while also invoking a scan from the scanner's control panel. The two operations will conflict.

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What's more typical than anything else, is the gearing for moving the lens gets misaligned or jammed. This can happen with foreign object getting in, like fine sand particles, or the lens being jarred or bumped during operation.

For a camera like this, I would not recommend trying to fix it yourself, because you can end up doing more harm than good. A trained tech can often clean it out and repair the problem fairly quickly, to get you back to using it.

Attempting to use it in this condition could potentially make the problem worse, depending on the cause.

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