Question about Olympus Camedia D-390 Digital Camera

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Computer freezes up while trying to transfer images

I've been having this problem for a while now, and I'm fed up with it! :( Whenever I attempt to transfer my images from the camera to my PC the application or device will stop responding. At first thinking this was a software issue, I tried transferring directly through windows explorer, but my computer still froze and forced me to use the task pane to force-quit. I've also tried transferring through microsoft camera and scanner wizard and HP Transfer Image software. My computer has no problems with other USB related devices, such as my external hardrive, flash USB stick, and Wacom tablet. The way I've bypassed this problem in the past was just to try to restart the transfer about a million times by unplugging/replugging the USB cord. Eventually, it will sort of chug it's way through the transfer, doing one to two images each time before I have to unplug. This process usually takes hours for 10-14 pictures. If anyone has had a similar problem or knows anything I can do, please help! I have an art project I desperately need to finish :(

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  • Mysriem Sep 29, 2007

    I first tried the GetBackData for FAT so I could reformat my card, but that program also would freeze up while trying to read the drive.

    Then I inserted the card directly into the smart card media reader (which I had no idea I even had, haha) and it worked! So, now that I know that I'll just be doing it that way from now on :)

    Thank you very much!



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Hi, The only reason your apps freezes is if it is having a hard time communicating with the camera and more often than not it is the memory of the camera that causes this. A couple of things you can try: 1. Rather than direct connection camera to PC, use a memory card reader. Remove the camera memory and use the reader to access/transfer the files; 2. It may be time to reformat the memory card itself which can be done by the PC through the card reader or the Format command in your camera; 3. retrieve files from the camera memory using a file recovery program such as "GetDataBack for FAT" and after all pictures/data/files have been recovered, do 2 above; 4. Try a different memory card (not necessarily same capacity) to check whether it is the memory or the camera itself; and/or 5. Reset you camera (powering off and removing the battery). Good luck and kind regards.

Posted on Sep 29, 2007


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