Question about Tomtom GO 700 GPS Receiver

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Tomtom 700 turns then turns its self off again

Tomtom 700 turns on but then turns it self off again after seeing hand logo

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  • cl4rey Aug 19, 2008

    My Tom Tom Go 520 turns on briefly but won't start properly before turning itself off.



    I see the hands logo, then a line building along the bottom of the screen plus a computer screen and icon which looks like a hard drive or similar, then I get a static image with Tom Tom logo for several seconds before the Tom Tom shuts down.



    When connected to my computer via the dock the Tom Tom will remain active, but I cannot use the Tom Tom home software to operate it as I have no internet connection currently so it returns an error. I've tried resetting the Tom Tom using a pen to press the reset button on the bottom but that hasn't worked.

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STEP 1

Connect your TomTom to your computer via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).

Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.

You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.

STEP 2

Format your Tomtom via MY Computer.

STEP 3

Copy the Yellow Folders from the backup you made in STEP 1 back to the TomTom.

STEP 4

Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.

Thats it. From now on, make a full backup using TomTom Home prior to any updates.

Also note, that copying all the files will take some time.

Posted on Jan 22, 2008

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Posted on Jan 02, 2017

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I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of


If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
      tomtomgox10.jpg
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
      tomtomgox00.jpg
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
      tomtomone.jpg
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
      tomtomrider.jpg
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

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1. Turn on the TomTom unit. 2. Tap the screen to bring up the menu. 3. Tap the "Change Preferences" icon 4. Keep hitting the arrow to go to the next page. Clock setting is on page 6 of the preferences dialog. 5. If the Set Clock option is greyed out, you will need to perform a system reset and then perform these steps over again.
To reset the system, start with the power off. Then, hold down the power button for about 15 seconds, until you see the TomTom logo appear on the display. When the logo appears, release the power button. After this reset, you should be able to turn the unit back on and proceed with your setup from scratch.

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I had the same problem and solved by accident:
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unplug your tomtom and it should be working again

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Hi Juanin, just posted this for a near identical problem with a Tomtom 700; When you get this kind of problem with a Tomtom device always start with the memory card, so: 1: remove the card, clean the contacts and if you have an air duster (available from any good hardware store/electronics store) clean the card slot, then reinsert it. 2: make sure the card is readable on your PC to ensure it doesn't have a problem. if this doesn't help then 3: format the card and reinstall the maps & software on to it. 4: make sure the card is reinserted correctly. Next is the battery, leave the device switched on until the battery runs out, switch it on again and it should stay on for a moment then switch its self back off, repeat this until it will not switch on anymore and then charge it for at-least 16 hours before trying it again, this will re-calibrate the battery. Diagnosing a problem is a process and this is just the start of it, don't be disheartened if this doesn't help, just message back with the results.

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