Question about HP LaserJet 1100 Printer

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Printer not printing

I'm having this problem: my printer refuses to print. the lights are ok, when i press the reset button it prints the test page correctly, but whenever i try to print a document (.doc, .jpg, .cdr) it doesn't seem to send the information to the printer, until eventually it gives me an error message saying only that the was an error. i downloaded the drivers (because i got mi pc formatted no too long ago) but it didn't seem to help. any other suggestions?

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  • irnclos Sep 28, 2007

    it is set as default. still not working =(

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  • 2,961 Answers

When you click the print icon, when the next window pops up are you selecting your printer in the drop down box, and make sure the printer is set as default.

Posted on Sep 28, 2007

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1 Answer

Where is the printer reset button? a hole or button to push


To reset the printer (i.e. to bypass INK SYSTEM FAILURE message) please see the HP Printer Diagnostics Tests file (pdf) for instructions: http://inkjet411.com/?page_id=1813

Verify the permanent built-in PRINTHEADs electrical performance inside this legacy printer model by running the TAP 43 diagnostic test (either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges): For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372

A.HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Tap 43 PRINTHEAD Health Diagnostics:
Video Procedure: http://inkjet411.com/?page_id=2391
    1.Press * and # keys simultaneously.
    2. "Enter Special Key Combo" will be displayed.
    3.Press 123 to display the 'Support/Service' menu.
    4.At 'Support/Service' menu, click the Right Arrow 3 times until Special Reports menu is displayed.
    5.Select Ok, then click Right Arrow 2 times until the 'print-mech button tap' menu is displayed.
    6.Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. Use the Left Arrow if you need to decrease numerical count.
    7.Select Ok. The test page prints.
    8.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced (if part is still available). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
    B.HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
    Internal Test Print:
    1. Press the Menu button, press the Right Arrow button to select 'Tools', and then press 'OK'.
    2. Press the Right Arrow button several times to select 'Print Test Page', and then press 'OK'. The test page prints.
    Tap 43 PRINTHEAD Health Diagnostics - See Video Procedure: http://inkjet411.com/?page_id=2377

    1. Turn ON the printer.
    2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
    3. Release both buttons.
    4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
    5. Scroll through the menu by pressing the right arrow button until the display says 'Special Reports'.
    6. Select Ok, then press the arrow button until the 'print-mech button tap' menu is displayed.
    7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed.
    8. Select Ok. The test page prints.
    9. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed (unfortunately the PRINTHEAD is not replaceable). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.

    NOTE: Costco USA/Canada, Fry's Electronic's, Microelectronics (along with some Best Buy stores in Canada) provide a top-notch refilling/chip re-programming service today...check it out:

    http://www.costcoinkjetrefill.com/pricing


    For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813

    To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com

Mar 05, 2013 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

How to reset the printer


To reset the printer (i.e. to correct an INK SYSTEM FAILURE message), see link below.

NOTE: the permanent PRINTHEAD may be electrically damaged (unfortunately it is not replaceable; you can verify this by performing the following):

To bypass INK SYSTEM FAILURE message please see the HP Printer Diagnostics Tests file (pdf) for instructions: http://inkjet411.com/?page_id=1813

Verify the permanent built-in PRINTHEADs electrical performance inside this legacy printer model by running the TAP 43 diagnostic test (either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges): For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372

A.HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Tap 43 PRINTHEAD Health Diagnostics:
Video Procedure: http://inkjet411.com/?page_id=2391
    1.Press * and # keys simultaneously.
    2. "Enter Special Key Combo" will be displayed.
    3.Press 123 to display the 'Support/Service' menu.
    4.At 'Support/Service' menu, click the Right Arrow 3 times until Special Reports menu is displayed.
    5.Select Ok, then click Right Arrow 2 times until the 'print-mech button tap' menu is displayed.
    6.Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. Use the Left Arrow if you need to decrease numerical count.
    7.Select Ok. The test page prints.
    8.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced (if part is still available). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
    B.HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
    Internal Test Print:
    1. Press the Menu button, press the Right Arrow button to select 'Tools', and then press 'OK'.
    2. Press the Right Arrow button several times to select 'Print Test Page', and then press 'OK'. The test page prints.
    Tap 43 PRINTHEAD Health Diagnostics - See Video Procedure: http://inkjet411.com/?page_id=2377

    1. Turn ON the printer.
    2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
    3. Release both buttons.
    4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
    5. Scroll through the menu by pressing the right arrow button until the display says 'Special Reports'.
    6. Select Ok, then press the arrow button until the 'print-mech button tap' menu is displayed.
    7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed.
    8. Select Ok. The test page prints.
    9. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed (unfortunately the PRINTHEAD is not replaceable). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.

    NOTE: Costco USA/Canada, Fry's Electronic's, Microelectronics (along with some Best Buy stores in Canada) provide a top-notch refilling/chip re-programming service today...check it out:

    http://www.costcoinkjetrefill.com/pricing


    For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813

    To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com

Mar 05, 2013 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Why is the light flashing on the right side


If the light flashing is the "light bulb like button" or the "Ready/Light" button, it means that either the printer is:

• The printer is busy receiving and processing data or printing.
• The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages.


If it's Busy:
• Wait for the message to clear.
• Press and release Cancel to cancel the print job.
• Press and hold Cancel to reset the printer.


If it's printing a directory, a font list, menu settings pages, or Print Quality Test Pages:
• Wait for the pages to print. The Busy message is displayed as the pages print. The Ready light is on when the
printing stops.
• Press and release Cancel to cancel printing.
• Press and hold Cancel to reset the printer.

Jul 31, 2012 | Lexmark E250dn Laser Printer

2 Answers

My printer refuses to print. The Red Status light came on so I checked and found there was a paper jam - cleared that. Can get green light to come on if I press the job cancel button but still cannot get...


Perform a Factory Reset


Turn the printer power switch OFF on the right side of the printer. Check that the front cover is closed.


Turn the printer power switch ON while holding down the GO button until the Toner, Drum, and Paper LEDs are lit.

Release the GO button. All LEDs will be off.


Press the GO button 8 times. The Ready LED will flash briefly while the printer is reset. After the printer is reset the Ready LED will be lit.



Print a Test Print Page


Print the Print Settings by pressing the GO button three times.

- If the Print Settings pages do not print, check for alarm lights on the printer. Clear the printer error before trying to print again.

- If the Print Settings pages print, the problem is isolated to printing from your computer. Verify the printer cable connects from the back of the computer directly to the printer. If the cable has become disconnected, loose, or connects through another device, the printer may not be able to print.

Check the Printer Driver Properties

Follow the instructions below based on the operating system installed on your computer.

Windows 7:

Click on the Windows icon => Control Panel => View Devices and Printers.


Right mouse click the Brother printer. Left click See What's Printing. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.

Click the General tab and Print Test Page button. The Windows test page should now print.

- If the Windows test page prints, try printing from a program.
Windows Vista:

Click on the Windows icon => Control Panel => Printers or under Hardware and Sound click Printer.

Right mouse click the Brother printer. Select Run as administrator and left click Open. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


Click the General tab and Print Test Page button. The Windows test page should now print.


If the Windows test page prints, try printing from a program.


Windows XP and 2000:


1. For Windows XP Professional, click on Start => Printers and Faxes.


For Windows XP Home Edition, click on Start => Control Panel =>Printers and other hardware => Printer and Faxes.


For Windows 2000, click Start => Settings => Printers.


2. Double-click the Brother printer to open the print queue. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.


3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


4. Click Properties from this Printer menu list.


5. Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


6. Click the General tab and Print Test Page button. The Windows test page should now print.


- If the Windows test page prints, try printing from a program.


Nov 01, 2010 | Brother HL-5240 Laser Printer

2 Answers

HP C5180 printer won't print. New cartridges put


With the C5180, you won't have to worry about struggling to complete your jobs. ... HP Photosmart C5180 Printer, HP 02 Black Ink Cartridge (16 ml), HP 02 Cyan ... to print laser-quality documents and lab-quality photos without a computer using .... The scanner doesn't have any descreening functions, so any magazine ...
www.amazon.com

Dec 04, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

I have riffile my smasung ml-1640 printer cartage three time then it show red light but printer works ok, after 2100 pages printed its not working properly, when i give command to print any file no error...


By deepak_compu on Oct 06, 2009
i have riffile my smasung ml-1640 printer cartage three time then it show red light but printer works ok, after 2100 pages printed its not working properly, when i give command to print any file no error show,but print not come. and when i print a test page from printer button it gives print. but on paper write like this toner exhoasted so what i do for this problem please give me soltuion of this problem

Oct 06, 2009 | Samsung ML-1640 Monochrome Laser Printer

2 Answers

Wont print black just gray! new HP!


Ensure first that is not a setting problem, check that the printer is not in Economy or Fast print mode, and try to print with a different resolution settings.

If printer prints fading black on all conditions and this is not a settings problem, then the printhead is defective.
In that case have the printer replaced.

Mar 01, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

HP PHOTOSMART C5180


Please tell me what you have done so far to the printer?

Sep 07, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

C5180 printer won't print.


I just had this problem and here's what I did (with a little help from a previous yahoo answers post)...

1. Turn printer and computer off
2. Disconnect printer from computer
3. Unplug printer completely
4. Hold power button on printer while plugging printer back into power source. Maintain holding power button in until printer cycles completely (Ihave no idea if hold it actually does anything...but I tried it and it worked)
5. Turn printer back off (which actually may happen anyway when you finally release the power button)
6. Reconnect printer back to power source and computer.
7. Power both back up.

That should do it hopefully. Also make sure your printer cartridges aren't totally out. It won't let you print if even one of them is completely empty.

Good luck.

Aug 24, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ckeck printer ##343


its a printer reset error press

*AF-Key = Additional Functions key = the black button with the star in a head above it.


1) Enter SERVICE MODE. (Press AF-Key, followed by "scan", "copy", "scan" -Keys)
2) Select TEST MODE (press right arrow button 13 times).
3) Hit -OK-
4) Select [8] PRINTER TEST
5) Hit -OK-
6) It'll now say "- 8-2 +" press the right arrow key once to get "- 8-3 +"
7) Hit -OK-
8) Select 0. [INK COUNT].
9) Hit -OK-
10) It should return to showing the "8: Printer Test - 8-3 +"
11) Press the [Stop/Reset]key - (black key with triangle and circle on it) - (returning to the state of 4), and then press the [ON/OFF] key.
Cleaning the print head:

At any time, DO NOT wipe the actual print head with your fingers. Use ONLY water.

-Remove print head assembly from printer.
-Remove ink tanks.
-Use running warm water, wash away the exess ink that is dried around the print head.
-Take one disposable mug, fill with hot water, drop the print head assembly in there, and let it soak for an hour, or so.
(-IF you have massaging shower head, with spray jet -function, use this to deep clean the actual print head.)
-Dry it up carefully, do not wipe actual print head, just tap gently with soft paper.
-Install ink tanks, install assembly to printer, let it settle for some time (5-30 minutes)
-Run Nozzle check, cleaning, print head alignment
hope this helps if you have further problem do let me know
pls appreciate by rating this solution

Aug 13, 2008 | Canon SmartBase MP360 All-In-One InkJet...

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