Question about Kitchen Appliances - Others

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Popcorn popper The heating element has gone out in my UE40043 Popcorn Machine. I need to know where I can get the replacement part.

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  • Anonymous Jan 10, 2008

    heating element for 2007 popper

  • Shelia Hudgins May 13, 2008

    Kettle will not get hot, all lights come on and stirrer works,what could be wrong? Can you buy replacement parts?

  • tguest Jul 07, 2008

    I have an echols popcorn machine . Everything works except the element. It gets hot enough to heat the oil but not enough to pop the corn.
    Can anyone suggest a solution or refer me to a parts dealer for Echols brand?

  • bellss Aug 07, 2008

    Heating element has gone bad in popcorn poper CCP 509. Where can I get the part. I have emailed Nostalgia Electrics twice and called 4 times with no call back. Bad customer service......

  • bellss Aug 08, 2008

    I emailed with my problem on 7/23, 7/25 Called and left message on 7/28, 7/29, 7/30 no returned call or email. All I would like to know is how to get a replacement part for our popper CCP-509.

  • Anonymous Aug 26, 2008

    Had problem with Echols popcorn maker, heating element getting to hot.

    There is a thermostat that controls the temperature inside the stirring pot.

    Can be purchased for @ $40 from valleypopcorn.com

  • Anonymous Oct 08, 2008

    the kettle stopped heating and I need a replacement one. Any advise for me. I emailed them. Waiting to hear back.

  • Anonymous Dec 10, 2008

    The heater element electrical connections are burn in my roosevelt popper model UE 40010. I need to know were I can find replace parts.

  • Anonymous Apr 25, 2009

    I have a Black & Decker Handy Pro 'n Serve Air Popper and the heating element no longer works

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  • 9 Answers

I am also looking for replacement parts for my ccp-509, specifically the kettle plug connector (female)

Posted on Feb 04, 2008

  • joe40 Feb 04, 2008

    I actually just had a pleasant experience contacting Hellman Group, (The manufacturer of Nostalgia Electric popcorn machines). I called the main number, pressed 1 for customer support, and after 3 tries (got an answering machine the first couple of times), I got someone in customer service who was able to help me get the part I wanted.


    The Helman Group, Ltd.
    1621 Beacon Place
    Oxnard, CA 93033



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1 Answer

Can I replace the heating element on the popping kettle?
Refer this issue directly to the manufacturer/distributor for repair/replace advice.

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Need heating element for HMKJ8a popcorn maker
Here is the link to Cretors distributors, but they do not make a HMKJ8a model. http://www.cretors.com/dealers.asp?i=16

I do not know who makes it, and a web search did not find anything. Please double check your popper model.

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There are no replacement parts for Nostalgia Electrics equipment.

Double check that the kettle is plugged in, that the switch has power. If inclined open kettle and inspect wire connections and continuity, beyond that the popper is not fixable.

Nov 25, 2013 | Nostalgia Electrics CCP-509 Popcorn Maker

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Popcorn machine doesnt heat high
Popcorn needs 400F to pop, if you machine is not hot enough it will not pop popcorn.
You did not include very much information to help fix it, but if it is a home use popper, you cannot repair anything on them.
A true commercial popper you can replace thermostats, and fix the problem.

Aug 12, 2013 | Kitchen Appliances - Others

1 Answer

Model 39A gets too hot too fast
That model has a thermostat (also called a high limit) that is set at 450F. it should produce a popping cycle of 3 mins, and yes will burn popcorn if you don't dump it fairly quickly.
The speed it heats cannot be too fast, there is only so many watts in the heat element. it may go to hot, but never to fast.
The best way to test temp is time the 2nd popping cycle with a stop watch. the second batch should be 3 mins +/- 30 seconds. if it is 4 mins it is too cold. a 2 min popping cycle is to hot.
A popper that is too cold is also popping poor quality popcorn, higher amount of unpopped kernels, and small chewy popcorn.
Measure carfully when doing time test popping. That model is 2oz oil, 6oz popcorn, and 1 tsp salt. Start timing when you put ingredients in, and stop when you dump it. The kettle must be hot, that is why you time the 2nd batch.

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I have 2003 model whiz bang popcorn machine that takes forever to pop the corn
Old popcorn is the first thing to check, and that you are measuring correctly. 12oz of popcorn is the correct amount in a 3 min popping cycle. always time the 2nd batch.

That model popper has 2 heat elements, and 2 thermo stats that control them. If the first 2 things to check are good, then you dropped a thermo stat or heater and it is operating on 1 heater instead of 2.

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Do you need to add anything to the popcorn machine
Depends on your machine. What bran/model dso you have? If it is an air popper, NO. Adding anything will damage the machine.

If your machine is not an air popper then you likely need to add some oil. I currently have a WestBend Stir Crazy Popcorn Popper. You use a tablespoon of oil for each 1/4 cup of popcorn in the bottom of the popper. See here; an instruction manual is available.

You are best to check with the manufacturer of your popccorn popper.


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My popcorn machine wont heat up
First, if you have another cord like this one (for example, a coffee pot cord) plug it into the popper and see if it works.

If it's not the cord, it's probably a blown thermal fuse inside the unit. Could be a heating element broken as well. If you don't have appliance repair experience, I would take it to a repair shop.

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