Question about 2wire HomePortal 1800HG Router (1000400229000)

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2wire HomePortal 1800HG Router blocking my internet sites

Having used this router for some months now with no problems suddenly it won't let me access "my e-bay" or my bank accounts - when I input my login and password it simply locks up. It is the same for other laptops in the house. I can access my email to read but won't let me send. When I disconnect the router and use my old modem everything is fine but I need to have a wireless connection for the rest of the family.i have tried restting the modem back to factory setting and started setup from scratch but no change thanks mel

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Re: 2wire HomePortal 1800HG Router blocking my internet...

If the modem/router is rented from your service provider, I'd suggest contacting them to request a replacement. If you've purchased it yourself, check to see if it's still under warranty. Judging from the user manual, it seems it would have come with a 1 year warranty. If you're still in that time frame, contact the manufacturer for information on how to get it replaced. If you own the modem outright and it's out of warranty, you may be looking at having to purchase a replacement. The steps you've already tried (rebooting, resetting to factory settings, completing the setup process) are about all you can do with these home-use routers. There's no advanced "back door" to really poke around and see what could be wrong.

Posted on Sep 30, 2007

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Unable to have internet connection with my desktop that is connected to HomePortal (1800HG) by USB but my laptop can connect to internet that is attached to Local Ethernet Connection port; the three green...

Oh my ... This is a question where I dont have to ask for more information.

Pleae connect your desktop to the router using a Cat 5 ethernet cable. I'm not a fan of USB connection for networks ... Ethernet works so much better. Do this even if you have to add a NIC to your computer.

You may find some benefit from using Network Magic, free to download and evaluate. You may like it as much as I do and pay for full extended use NM can perform all your network administrator duties. (I have 5 interconnected networks in my house that connect more than 20 computers)

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You can find a detailed walkthrough of setting up wireless connections on your 2wire here.

If this helped you then please help me and vote kindly, thank you

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You may have to restart your router in the settings menu, as i doubt if the firewall is blocking ebay or yahoo. Make sure non of your firewall, or internet security programmes are blocking these on each pc. and check for spyware and trojans as i have only ever known these to interfere with EBay.

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