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Anonymous Posted on Apr 26, 2009

Printer head contact error.

I recently purchased a used HP Designjet 2500CP. When starting it will go through the Initializing stages, but I can't get past a printhead contact error. I've done the cleaning and other procedures to correct the problem, but nothing seems to work. Is there anything I can do short of replacing the ink systems? Rick. Backcountry Photo LLC.

1 Answer

kevin duggan

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  • Expert 96 Answers
  • Posted on Oct 01, 2009
kevin duggan
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No. sorry Rick but i think you really need to replace the carriage assembly, if you can find one. these printers are aged. hope this helped you.

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3 Related Answers

Anonymous

  • 11 Answers
  • Posted on Jun 20, 2009

SOURCE: How do I clean the HP designjet 110plus printhead

You need to go to the hp download site and download the System Maintenance Utility Software. Its free, but you need it before you can clean the print heads. also, for some reason it works best when hooked to the network, not directly to Computer.

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Bob Wert

  • 123 Answers
  • Posted on Apr 29, 2010

SOURCE: designjet 2500cp error 010036 00000100

Hello. You probably have a worn out trailing cable. The manual says:

System Error: 010036 (see next page for 010036 0000XX00)
Problem Description: ADC Test Failure in the Main PCA.
Corrective Action: Try the following:
 Switch the Printer OFF from the back and
then disconnect the Trailing Cable from the
Electronics Module. Switch the Printer ON and
see if the Error Code now changes to “010037”.
If the error code remains as “010036”, replace
the Electronics Module �� page 8-6.
 If the Error Code changes to “010037” then try
the following:
Make sure that the Trailing Cable is
connected correctly.
Replace the Trailing Cable �� page 8-36.
Replace the Carriage Assembly �� page 8-42.

The manual can be downloaded at: www.lpscomputer.com/ec/manuals.htm

Anonymous

  • 231 Answers
  • Posted on Apr 30, 2010

SOURCE: Designjet 2500cp error 010036 00000100

This can be caused by a faulty electronics module, trailing cables, printhead carriage assembly, or ANY of the stepper motors.

try this...

Switch the printer off from the back, and then disconnect the trailing cables from the electronics module.
Switch the printer back on.
If the error code changes to '010037'
If the error stays as 010036, change the Electronics Module.
If it is 010037, replace the trailing cables, then the carriage assembly.

Trailing Cable Part No. C4704-60015
Electronics module Part No. C4723-60114

Good luck!

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How do I reset or replace ink cartridges for hp designjet 2500cp

if you deal with accredited ink supply shops you will not have that problem either on line or in a shop
accredited shops have phone numbers and addresses that you can check up on
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Hp designjet 500 with error code 02:10 can firmware be reloaded?

the error code gives :
Carriage failure. The possible cause could be:

The Carriage PCA is not compatible with the rest of the Printer.
The Carriage ASIC has problems initializing.
The +2.5V reference voltage generated in the Carriage PCA is out of range.
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Go To Below official Hp Printer Page For Your problem, DesignJet 500 error 02 10 Print Head HP Enterprise Business Community
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1answer

Designjet 2500cp error 010036 00000100

This can be caused by a faulty electronics module, trailing cables, printhead carriage assembly, or ANY of the stepper motors.

try this...

Switch the printer off from the back, and then disconnect the trailing cables from the electronics module.
Switch the printer back on.
If the error code changes to '010037'
If the error stays as 010036, change the Electronics Module.
If it is 010037, replace the trailing cables, then the carriage assembly.

Trailing Cable Part No. C4704-60015
Electronics module Part No. C4723-60114

Good luck!

0helpful
1answer

Designjet 2500cp error 010036 00000100

Hello. You probably have a worn out trailing cable. The manual says:

System Error: 010036 (see next page for 010036 0000XX00)
Problem Description: ADC Test Failure in the Main PCA.
Corrective Action: Try the following:
 Switch the Printer OFF from the back and
then disconnect the Trailing Cable from the
Electronics Module. Switch the Printer ON and
see if the Error Code now changes to “010037”.
If the error code remains as “010036”, replace
the Electronics Module �� page 8-6.
 If the Error Code changes to “010037” then try
the following:
Make sure that the Trailing Cable is
connected correctly.
Replace the Trailing Cable �� page 8-36.
Replace the Carriage Assembly �� page 8-42.

The manual can be downloaded at: www.lpscomputer.com/ec/manuals.htm
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I am gettin a error 070104 055300E9

This is a firmware error. Possible causes are corrupt image file or defective firmware. Try other print files. If some work, then some are corruped. If none work, replace the firmware. Call 800-959-1575 for firmware.
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Printer runs the self test and then initializing and then stops at "initializing, please wait" and goes no further. has new firmware and good memory???

I have had this problem several times and it was always caused by bad inkcartridges. Try starting up the printer without all cartridges. When printer tells you to place the cartridges put them in and see if you get an error. The cartridge witch causes the error is the "bad guy".
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I am getting an 060309 error code on a HP DesignJet 650. What do I need to have repaired?

Probable cause:
The optical sensor on the carriage has
failed to locate lines drawn during the
pen calibration routine. Reduce the
ambient light. If the media is not clean
and reflective, change the media. If
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Clean lenses. Replace LED. Use the
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Error 2210

Ink Supply Station failure
The possible cause could be:
1. Reading, writing or initializing the backup EEROM failed.
2. One of the out-of-ink sensors (located in the Ink Supply Station)
is not reporting what it should during the initializing process
while depressurizing.
Corrective Action: Replace the Ink Supply Station
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