Question about Quartet gbc Shredmaster 5550X Confetti-Cut Shredder

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Shredder does not shut off

After shredding papers, the shredder continues to run until the middle button is pressed. The power light (first light) keeps blinking until it is turned off.

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Re: Shredder does not shut off

In my experience, there are three possible reasons for this problem. The first, and cheapest to fix is a scrap of paper lodged on the sensor that turns on the drive. You can take a flashlight and look down the throat of the shredder and see if there is any debris just above the cutting blades. MAKE SURE THAT THE UNIT IS UNPLUGGED! Take a small utinsel like a letter opener and remove the scrap from the throat of the shredder. There is also the possibility that there is dust on the sensor. This takes a bit more finesse. A small brush, like a skinny paint brush, like kids use for painting with water colors, will brush the dust off the sensor and it should work normally again. The other two reasons are going to require the services of a qualified technician, as either the sensor itself is bad or the control board that the sensor connects with are bad. It will cost you unless you are still covered by warranty. Let me know if this helps. Aloha, Bill Monroe

Posted on Sep 29, 2007

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