Question about Tomtom One Europe v2 GPS Receiver

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Tomtom 1 Hi,my TomTom1 was working fine until a few weeks ago.Whenever I switch it on now all I get is a white background with an orange box inside it with a picture of a TomTom on it.It looks like it has frozen.I have tried turning it off,removing the sd card,reseting it for 15sec etc.It is also no longer recognised by my laptop when I have it connected and logged into TomTom home.It just keeps telling me to connect device even though it is connected.I emailed dropvault and they said it is either a problem with the software or the firmware on the main circuit board.Now I dont mind paying the 60-100 quid this is going to cost to fix,if I have to pay it.Cant help feeling there has to be another solution.Any help would be great. Dougie

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  • Anonymous Nov 03, 2007

    My GPS has almost the same problem. It was working fine then after a 2 month lapse it switches on, and shows a white cross on a red background and there is no way to bring it to life.



    I have charged the appliance overnight, I have reset the device loads of times. My computer says Device not recognised so not possible to redownload software. Any help anyone can give,pls?

    Thanks

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  • 143 Answers

Yes, contact tomtom & they will be able to help you wipe the card & reload the maps etc...

FREE, well the price of a call, or FREE Email.

http://www.tomtom.com/support/support.php?ID=2

Posted on Dec 16, 2007

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