Question about HP Officejet 6310 All-In-One InkJet Printer

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Envelopes how do you change the size of an envelope, I have tried everything and the printer says paper mismatch, please help!!

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Re: envelopes

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Posted on Oct 04, 2007

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My HP C7180 says mismatch when trying to print DL envelopes. It has worked in the past.


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I have an HPPhotosmart C5280. I want to print on an evelope 8.2 x 5.5 for a wedding invitation. The printer tells me paper mismatch every time I try it. I set it up every time on the computer, it prints...

The easiest way to print an envelope is to use Microsoft Word. If you have the software installed, go to start and then create new office document and click blank document. When the document opens, click on help and type in envelope. This will give you instructions on how to create an envelope and save a copy to your document. When you save a copy to your document, it gives you a picture of an envelope which helps to create it. Then click on file, and slide down the print and click ok. Creating the envelope through Word helps to change the printers paper settings. Word will send a signal to the printer to tell it what type of paper and size of envelope you are creating.

Hope this helps?

Jul 18, 2011 | HP Photosmart C5280 Printer

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Paper size mismatch for A9 envelope (5.75x8.75)

Set the envelope size in the printer properties paper size list to A5 (5.83 x 8.27) which is only .08 inches wider than the short side of an A9 envelope (5.75 inches). The paper size sensor on the HP6520 printer must not be sensitive enough to tell the difference. I can print A9 envelopes just fine using the A5 setting.

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Even though the icon on the printer shows the envelopes entering the printer narrow side first, you have to set the printer up for, and feed the envelopes through, wide side first.

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1 Answer

I am trying to print envelopes (using MS Word mail merge) and printer says "paper mismatch"

first change the page layout setting in the document to envelop size then try to print ..... go to page layout size option the change the paper size to envelop then try to print ......

Dec 14, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How can I print envelopes on my HP C5180. I've had it over 2 years and have never been able to get it to print any size envelopes. I always get a 'paper mismatch' message. HP tech support has never...

I tried all of the suggestions on here and nothing worked. My envelopes are 5x7.3. So, I finally just put in 5x7 and lo and behold, even though there truly was a paper mismatch this time since that was NOT the size of the envelopes, they printed. I did have to move the text boxes some to make them print correctly. So, I guess the solution for my printer is to actually mismatch the size of the paper/envelope so that you will NOT get the "paper mismatch" error message. Will it work on other size envelopes? I have no clue. This is the first time I've ever been able to print an envelope at all with this printer that I've had 2 or 3 years.

Dec 05, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My printer always refuses to print a 6X9 envelope by showing the message "paper mismatch,Press OK to cancel job".

go to the printer's preferences, and change the paper size. also be sure you are putting the envelope on the correct side of the printer's paper tray. It should have a small picture showing you the way it should be facing, etc.

Aug 14, 2009 | Printers & Copiers

1 Answer

Paper jam when trying to print envelopes.

You need to make sure that your print sriver setting match the setting on the printer itself.

If setting are changed on the printer itself to envelopes then when you go to print click preferences button on print screen and look for a place to change paper type (usually defaulted to letter size.) Change paper type to envelpoes and click ok. Click ok again on print screen and it should print correctly.

Paper types must be configured the same on the device as well as the print driver installed on the computer.

Hope this helps

Mar 09, 2009 | HP Photosmart D7260 Printer

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Printing Envelopes

There is a workaround for this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11. I hope this helps.

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1 Answer

Printing card envelopes


It sounds like you may have a size mismatch in the settings. Please refer to this link for information and the settings that you need to verify. You should be able to refer to the packaging for the envelope size to select.

Hope this helps. Please rate this information.


Nov 06, 2008 | HP Photosmart C6180 All-In-One InkJet...

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