Question about Samsung CLX 3160fn All-In-One Printer

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Samsung CLX-3160FN "scanner locked"

My smasung clx3160fn makes a clunking sound when i turn it on and says "scanner locked" on the little screen. It will not copy or scan, but will print still. It is like the scanning light is stuck and won't move along the track. Any suggestions?

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  • thehess6 Sep 28, 2007

    wow- i just read what i wrote- i don't have a smasung, but rather a samsung. sorry.

  • nikin21 Mar 31, 2008

    SCANNER LOCKED MY MODEL: SAMSUNG SCX 4521F SERIES. Can anyone help?? Tried swirching off, unplugging cord as suggested in user's manual. Nothing seems to work. Thanks. vn

  • armanrita Apr 29, 2008

    My scanner was also locked, but I solved the problem; however, not I can't print! I've turned the computer off and on several times, but it still won't work. HELP ME!!! I'm about ready to pull my hair out!

  • Anonymous Dec 18, 2008

    Mine too

  • Anonymous Mar 01, 2009

    thanks a lot...
    guess i`m a little bit stupid,but now it works ;)

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Every Samsung multifunctional device has a scanner lock underneath the glass. This is to prevent scanner damage during shipment. Th user's manual in the CD and the unpacking sheet clearly illustrate where this lock is. If you open the top lid and look to the lower left corner of the glass, you will see a small lock-open/lock-closed symbol. Underneath that symbol you will find the lock. I'm including a small visual reference of a similar model. Just remember to turn off and on the unit after the lock is removed.

Posted on Oct 02, 2007

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The scanner lock on the 3160fn is located underneath the scanner where you reach your hand into pull out the printed papers. On the top to the left. Flip the switch... power off ... then power back on and it works. Hours of anger management could have been averted with some simple user guide documentation.

Posted on Jan 05, 2008

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My smasung clx3160fn makes a clunking sound when i turn it on and says "scanner locked" on the little screen. It will not copy or scan, but will print still. It is like the scanning light is stuck and won't move along the track. Any suggestions?

Posted on Nov 12, 2008

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I'd like to thank you guys for your suggestions. I fixed it in seconds. Wonder why the ahole that works for samsung tech support couldn't tell me this himself. Instead he gave me an address for a repair shop. Samsung licks balls.

HialeahAngler


Posted on Nov 24, 2009

  • Gopichandra Sep 10, 2012

    What you have done? Please share. I have the same problem. Gopichandra

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I would just like to say "thanks" as my still working CLX3160 has just started doing this and I thought it might need to be replaced. That's £250 saved for now!

Posted on Nov 15, 2014

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I need help me about this problem

Posted on Feb 10, 2009

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Posted on Jan 02, 2017

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1 Answer

Samsung "scanner locked"


I went through the same thing! It drove me nuts, and I even calls CS, which is great by the way. The sweet girl on the other line couldn't figure it out, but I finally Googled it.
In the opening where the printed pages come out, if you put your hand in there, on the top left is a lever.
This is the scanner lock. Once you flip the lever and hit the stop/clear button, it should be all better. At least that is what worked for me!

Nov 06, 2008 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Samsung CLX3160FN: scanner stays locked


Hi Stijntje,

The scanner lock is actually a physical locking mechinism. It is not a control panel option.
the scanner is locked in a safe position before they ship the unit to prevent damage to the scanner.

I believe that this sliding latch can be located ( while looking straight at the unit ) on the under side of the scanner, above the area where the paper comes out, more to the left hand side.

locate the latch and slide it from the locked position to the unlock position.

Press stop/clear button to clear the error and try again.

Good luck,

Oct 11, 2008 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Terrible noise when printing


turn off, remove the cartridge and turn back on, do you hear the noise? if no then it's the cartridge

hope this helps

Jan 07, 2008 | Samsung CLX 3160fn All-In-One Printer

2 Answers

Samsung CLX-3160FN prints and copies fine but can't scan


This may be obvious, but there's a "scanner lock" on this machine. It ships locked, and you need to unlock it when you receive it. Look up under where the paper comes out when you print, and on the left there's a little green switch. Make sure it's pulled towards you (you can see it also through the glass on the scanner bed).

Jan 04, 2008 | Samsung CLX 3160fn All-In-One Printer

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