Question about Dell Microsoft Windows XP Home Edition

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~pop up and other things

I had a complete computer crash around the 27th of August, and have had several problems, for examples programs not responding, freezes even after i have ran scans and fixed errors(at least the ones they found) and now I have a Black retangular box withC:\PROGRA~/1msnmesunserv?

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You may have a virus or trojan; msn msnmesunserv, messenger spelt wrong is a clue (mesun), turn off system restore (so as to stop virus backups), then restart your pc in safe mode F8 on boot up and select safe mode, then run your anti virus and anti spyware programmes. restart the pc and turn system restore back on, then click Start>Run, then type msconfig, then press enter. Go to the start up tab and look for the msnmesunserv programme and untick it. restart pc again and then tick the window that pops up saying you have changed settings and not to show again, it should then run ok.

Posted on Sep 28, 2007


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