Hi, I am getting the DEW indication, and also the tape holder will not accept my tape and close. I already took the little battery out and the big battery and tried on just 110 power, but nothing works. Please send me a picture of where the DEW indicator is.Thank You.
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Re: I get the DEW indication and cam shuts off
Try to dry up your camera using electric hair blower drier, dew is present inside your camera, but dont overheat the unit, place your hand between drier and cam to make sure you are not overheating it. if the trouble is still there, the sensor is defective and you need pro fix.
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• What is “dew formation”?
When cold water is poured into a glass,
dew drops form on the glass. This clinging
of water drops is called dew formation.
• When dew forms in your camcorder.
Dew will gradually form on the head drum
of your camcorder and make the video
tape stick to the head. This causes
damage both to the head and the tape.
When dew forms, recording and playback
may not function properly.
Dew is likely to form in the following
—When moving the camcorder from a
cold place to a warm place.
—When placing the camcorder in a cold
room which is then heated rapidly.
—When moving the camcorder outdoors
from an air conditioned room or car.
—When placing the camcorder in the
direct path of air
blowing from an air
—When placing the
camcorder in a
• How to prevent trouble.
When using the camcorder in a place
where dew is likely to form, allow the
camcorder and the video tape to
acclimate to the surroundings for about
For example, when bringing the
camcorder indoors after skiing, place it in
a plastic bag.
1Be sure to tightly seal the plastic bag
containing the camcorder.
2Remove the bag when the air temperature
inside it reaches the temperature
of the room.
• “Dew” warning feature
If dew forms, the word “DEW” flashes on
the screen, and the power will automatically
turn off in approximately 10 seconds.
1If “DEW” flashes, remove the cassette,
leave the cassette compartment open,
and wait for a few hours to allow the
camcorder to acclimate to the
2To use the camcorder again, turn on the
power after waiting for a few hours. Be
sure that “DEW” has disappeared.
3Do not insert a cassette while “DEW” is
flashing; this may result in damage to
4Since dew forms gradually, it may take
10 to 15 minutes before the dew
warning feature engages.
With the dew indication, the tape will not load. This is to prevent the tape from getting stuck inside the unit. If "drying out" the unit has had no effect, either the sensor itself is bad or the connections to it are defective. Opening these is no simple task for the novice. Bring it in for service. It should not be more than about $100 to fix this problem.
I was in Shanghai in Dec 2008 over Christmas and I experienced the 'DEW' problem. The cassette tape door would not close either. I did not experience this before even after 2 years. I suppose the cold & the rain water causes the dew to accumulate in the CAM.
I did the reset by taking out the small tiny battery situated just above the big battery. The small battery has a cover. Pull it up & Get the small battery out and the whole camera resets. Re-entering the date & time is the only inconvenience. After reseting, I could use it again, but not for long as the problem comes back. When I came back to Malaysia (Temp 32-34 degrees celsius), the DEW problem disappappers.
You could also try this method to get rid of the dew. Buy a small sack of rice. Yes rice, the uncooked ones. Cut open a small opening just big enough to put your CamCorder into the sack. If you do not want to get your CAM dirty, wrap the CAM with tissue paper. Close the opening with a musking tape and leave it a few days. The dew should disappear from the CAM. It works for mobile phones too when it is accidentally drop into water. Of cause you should not switch on the mobile when it is still wet. It will self distruct if you do. Try the rice solution for a week before you on your mobile.
the only thing I can suggest is resetting the camera by removing the tape and closing compartment... then remove batteries and let sit for 3 minutesturn on camera and insert tape, you should get it to work...
my cam does the same thing, I use it and right when something important comes up I get hit with the dew warning..
apparently its a faulty sensor inside the camera usually I can override it by resetting the camera.
I hope this helps in any way, i know the frustration with these damn camcorders, it will be the last dv cam I buy from sharp
This means there is moisture inside the Viewcam. Try taking the tape out, leaving the cassette compartment open for 2 hours to allow any condensation to evaporate. If the DEW indicator is still illuminated call a Sharp authorized servicer.