Question about Visioneer OneTouch 9000 Flatbed Scanner
Have been using my Visioneer OneTourch 9000 scanner on a 2.8ghz Pentium4 machine under Win XP with no problems. Bought a new Dell 1.8 ghz DuoCore under Win XP and cannot get the OneTouch to work. I have used my original driver disk to install, completely uninstalled and used the latest drivers (for the 9000) from Visioneer: it works one time and then fails. It will not stay installed. Is there problems with older scanner/optics with the new DuoCore technology? I have followed the install instructions to the tee and the same problem occurs: install, will work once, then says "unable to connect to scanner". Any help will be greatly appreciated.
Hi, There shouldn't be any problem really. A couple of things you can try: 1. Verify that you have SP2 in the new Dell; 2. Verify that you have USB 2.0; 3. Verify that all your USB are enabled in your CMOS/BIOS; 4. Un-check "Allow computer to turn off this device to save power" in your USB Power Management; 5. Try other USB ports (front/rear). Hope this be of some help/idea. Post back how things turns up or should you need further information. Good luck and kind regards.
Posted on Sep 29, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 30, 2010 | Visioneer 4400 Flatbed Scanner
Sep 18, 2010 | Visioneer OneTouch 8920 Flatbed Scanner
May 05, 2010 | Dell Dimension 2400 PC Desktop
Feb 23, 2010 | Visioneer OneTouch 5800 Flatbed Scanner
Oct 31, 2009 | Visioneer 4400 Flatbed Scanner
Oct 05, 2009 | Visioneer 9020 Flatbed Scanner
Mar 17, 2009 | Visioneer PaperPort 6100 Flatbed Scanner
Apr 14, 2008 | Visioneer OneTouch 7100 Flatbed Scanner
Apr 09, 2008 | Visioneer OneTouch 8100 Flatbed Scanner
Jun 11, 2011 | Visioneer OneTouch 9000 Flatbed Scanner
131 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: