Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

3 Answers

Printin A message'print unable 30'. This occurred after a paper jam. I've removed all the jammed paper and I've cleaned it as well. And still I have the message.

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  • Tequila46 Sep 29, 2007

    Thank you so much. You were spot on. Great problem solver Guru!!!!!!!!!

  • janell jackson Dec 07, 2007

    help

  • src123 Apr 06, 2008

    Can you further describe the position of the encoder strip? Is it on the rail toward the front of the printer or the back of the printer? Is it directly attached to the printhead assembly?

  • Anonymous Apr 23, 2008

    paper got jammed, got every piece out don't see no more, clean machine and still have unable to print 30

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3 Answers

I don't know exactly what I did but I felt around for the foil and pressed it against the printer head and kept my fingers crossed.  Then the printer went through the cleaning process and, lo and behold, I now have a printed sheet of paper.  Brother's website and owner's manual have NO trouble shooting guide worth using!
Thnaks for the fix!

Posted on Oct 27, 2007

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With my printer, model mfc 665cw, it's really hard to access the encoder strip because it's blocked. I managed to find it by gently running my fingers where the paper jam had occurred and I found it. I applied alittle pressure all the way across the strip to move it down in place. The printer went into a cleaning mode and began to work properly again. Thanks (mix-it-up) for the heads up that that was the problem.

Posted on Oct 18, 2007

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The CR encoder strip is not in position. Its the encoder strip which gives the printhead the position. It runs upon the printhead (a small foil strip). BTW this happens quite often because the jammed paper lifts the strip out of position. You ve to open the printer and simply put the encoder strip right into its rail between the senor upon the printhead again.

Posted on Sep 28, 2007

  • Mix-it-up
    Mix-it-up Sep 29, 2007

    This is a fix for owners who have this prob.:

    This fix will prevent the encoder strip to lift out of position when a paperjam occures.

    Use a smal plastic strip (0.5 x 1cm) and a tape strip (0.5 x 3cm). Position the plastic in the middle of the tape. Stick the tape onto the printhead where the encoder strip runs. The plastic prevents the encoder strip to stick on it.

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If the PE actuator is missing, contact Brother for a replacement. Put in the replacement if needed.

Close the scanner unit, replace the clear jam cover (put it on correctly) and replace the paper tray. Plug in and turn on the printer and see if the message clears. If it doesn't clear, access the Ink or Ink Management menu (either directly by a single key or through the menus). Do a test print for Print Quality (Color). If the quality is good, press 1, the up arrow or + key to select Yes. Then press the Stop/Exit button. If the print quality is poor, clean the print head.

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If it still doesn't clear, the unit needs service.

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