Question about GE GSS25LGM Side by Side Refrigerator

1 Answer

Refrigerator stopped cooling, I checked the back and fan was running and so was the compressor. I blow out all the lint and checked all the electrical connections, took about an hour or so. I plugged it back in and in about 2 1/2 hour or so the freezer was getting down to about 1 degree at setting #6 the frig. side was at 40 degrees. By the next morning it was still running but temp was 40 degrees on both sides and thawing. where do I go from here?

Posted by Anonymous on

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  • GE Master
  • 3,425 Answers

Hey Anon,
Sounds like you may be low on freon... call a service tech.., the local mom and pops stores usually help more than the big ones..

Posted on Jun 22, 2017

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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Cerfer39
  • 709 Answers

SOURCE: Freezer and Fridge side not cooling

Sounds like your Defrost heater is burned up. It is located in the back of the freezer compartment behind the lower cover. Look at the base of the condensor. Two screws hold the heater and two wire connectors. The heater is in a glass tube. Measure continuity from one end to the other, you should see a few ohms. if it is open, your heater is definitely burned. I got a good deal on a replacement heater on Ebay. I think it was $17 including shipping. The heater being bad will cause major frost buildup in the back of the freezer and stop the Ice maker from working and damage food. Be sure to thorougly dry the freezer compartment prior to putting it back in operation. If too much moisture is present, the new heater will evaporate the moisture into the Ice dispensoer motor and solenoid that swtiches from crushed to solid ice. Hope this helps. it has nothing to do with your problem, but please Check out my website www.playstationclinic.com

Posted on Sep 25, 2007

  • 146 Answers

SOURCE: Evap fan stops running/low cooling, Unplug Frig Evap fan runs

Is there anything obstructing the fan area, ice build up ? It is normal for your freezer to get warm if evap fan is not working, it is essential for it to work :) A defrost cycle should kick on a timer or as needed (adaptive) and there should not be excessive frost buildup that it blocks your evap fan. I would have suggested you unplug your refrigerator for about 10 minutes and see if that resets your control board - if not, then you will need service - either replacing motor assembly or a faulty control board.

Posted on Aug 22, 2009

Testimonial: "Thanks for your help. The control board was faulty. This is what I suspected but I wanted a second opinion before buying the board. "

milten1
  • 1304 Answers

SOURCE: freezer is 0 degrees frige side only 40 degrees

that would be a valid check
but with this model i would look more twords you thermister in the refer, if its maintiaing a constant temp, but just outta temp, its more than likely you thermistor is going bad

Posted on Oct 14, 2009

Testimonial: "it seems that even if I set the control to the coldest is dosen't affect the temps range"

Sea Breeze
  • 4654 Answers

SOURCE: my frig is running but not cooling - frig is 50

I can help you diagnose the problems with your GE. Several things can cause these symptoms. All you need is a voltage meter patience and a want to, to repair and do it better than a paid technician. In most cases with the PSS26MSRSS the defrost heater is the cause for this. Look into rear of your freezer and back wall. Is Ice or frost building on rear wall? If yes unplug and prepair to remove contents in freezer compartment. Remove rear panel in freezer and use hair dryer to defrost ice until the defrost heater is visible. BRB , Sea Breeze

Posted on Jan 23, 2010

Testimonial: "Thanks for the quick help - yes frost on back wall. Once I unload and defrost should I then take out defrost thermostat? "

woodchuck789
  • 4059 Answers

SOURCE: My GE profile side by side frig goes into defrost

. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can't flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad, it can prevent the heater from coming on OR it won't turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass(disconnect the two wires plugged into it and twist them together) the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

Posted on Mar 08, 2011

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The refrigeration is short cycling. The cause may be due to airflow problem. There is an outside fan thalt blows across a radiator and another in the inside the fridge enclosed behind panels.
These two fans must run and blow across the refrigeration radiators. The outside one can clog with lint and dirt, the inside one can clog with ice buid up, or the fans simply quit working. Check that the fans run and that the radiator coils are clean and clear to airflow. For the outside one, paneling will need to be removed, as well for the inside one if the outside one does not do the trick.
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