Question about Dishwashers
Where is the problem. Is it the DW or the house drain? If it is the DW, here are some steps to follow. Use your brain thinking thing to help you too.
Is their debris in air gap or in the bottom of the DW, where the drain is screened?
1. The air gap is usually located on top of the sink. Lift off the pretty cover, and unscrew the top cap nut. Is there rice and debris there? Remove it then. Reassemble and check it out.
2. The DW drains to the bottom of the unit where the pump is. This area is screened off so that the pump doesn't get clogging debris in it. is their leaf lettuce and stuff covering this? Remove that debris. Some times this area can only be accessed by removing the bottom spinning spray head. It comes off with a nut, possibly this nut is reverse thread. Reassemble when done looking for debris.
3. Is the drain line between the DW pump (located under the DW) and the waste pipe kinked? This line is a plastic corrugated line about 7/8" around the outside. It is a pumped waste and won't work if it is kinked, so unkink it.
4. Is the float stuck. This is a device on the bottom of your DW that tells the DW how much water is in the bottom of the DW basin. It looks like a mushroom. Gently move it up and down. Does it move freely or is it stuck? Unstick it.
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Posted on Jan 02, 2017
SOURCE: Neff Dishwasher won't drain
I've had this problem a couple of times with my dishwasher. In both cases, the cause was a shard of broken glass that had managed to get past the filters and jam itself underneath the impellor. Hard to see, but easy to fix. First ladle out the water.
Pull off the lower rotor arm, unscrew the filter and take out the filter bowl, tray and cylindrical filter. Get as much water as you can out of the filter cavity.
Then, using a Torx-20 driver, remove the screw holding the impellor cover and lift the cover off. (this is the small bit of plastic at the left end of the filter cavity.) Check whether the impellor can rotate freely by spinning it with your finger several times - if it jams or grinds, then there's probably something jammed under it. (It may seem to be fine at first, so do check thoroughly, as any debris can move around with the water flow and only jam occasionally) You may have to use a cocktail stick or similar to poke out anything that's stuck underneath.
Glass is a particular problem, since it's almost impossible to see when there's any water around (it's easy to cut yourself too!)
Anyway, that's worked twice for me now - and I didn't have to even move the machine out of its cupboard to fix it.
Hope that helps.
Posted on Mar 14, 2008
This dishwasher being only seven weeks old I suggest you contact the store where you bought this unit and tell them to book a service call and send a technition out to solve this,the reason I am suggesting this is that the unit is under guarentee and if you try to repair it will void any guarentee or warrentee that is on the machine.If you do work on it and something big and expensive goes wrong the store(manufacturer) will not honor there guarentee when they see that you worked on it so better to be safe than sorry.If you do not come right with them let me know and we can see what we can do from there.
Posted on Feb 05, 2009
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