Question about Samsung GALAXY S4

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S4 turning itself off.battery been charged.i get a circle with a line through it.whats up with it?

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S4 being a new model must be under warranty. Please do not tinker with it. Go to www.samsungmobile.com and register it with them. Then pose this problem to their Online Service Center.

Posted on Oct 26, 2013

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Posted on Jan 02, 2017

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REASONS OF SAMSUNG GALAXY S4 NOT CHARGING- GREY BATTERY PROBLEM

The main reason of Samsung Galaxy S4 not charging- grey battery problem is a shorted charging port. There may be several reasons for it such as sometimes dust entered into the charging port and causes this problem. Sometimes the bar across the center of the charging port gets bent.

SOLUTIONS TO FIX SAMSUNG GALAXY S4 NOT CHARGING- GREY BATTERY PROBLEM

Method 1
If your Galaxy S4 falls and you start to face Samsung Galaxy S4 not charging- grey battery problem, then take a pointed wooden toothpick, a magnifying glass and a strong light and see carefully if any bar across the center of the charging port is in the center and not bent to touch one of the sides of the shell. If you find that it is bent then straight it using the toothpick point carefully.

Method 2
Look for the dirt into the charging port that it may pick up from anywhere. Take a thin needle and gently insert it in the charging port to take out the large piece of dirt from it. But you have to be very careful so that you do not make any damages of the charging port. You can do this by using a can of compressed air or dust/hair blower that will blow out the small dust particles from your phone's charging port.

Method 3
Some users reported that they have found solution of the Samsung Galaxy S4 not charging- grey battery problem by taking out the battery from the phone , insert it into another Samsung Galaxy S4 ,and then again put it in back.

So follow these steps to get rid of Samsung Galaxy S4 not charging- grey battery issue.



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