Question about Frigidaire FKFH21F7HW Freezer
Ailla, thank you for allowing me to assist you!
Could the error code possibly be "OFF"? If so, there is a possibility that the temperature control is in the OFF position. When this occurs the temperature control turns off the compressor, but does not disconnect the power to the light bulb or other electronics. Let's try activating the freezer by pressing the UP arrow until display shows "4" or desired setting. Allow 24 hours for temperature to stabilize. For future reference you can lock the control to keep from accidently changing the temperature setting. I hope these troubleshooting tips help you in some small way. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if the unit's status has changed successfully.
Posted on Oct 23, 2013
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Posted on Jan 02, 2017
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Hey friend, thanks for your inquiry!
Within your Frigidaire freezer the error code "FF" stands for freezer failure. I would perform a reset on your appliance which can be done by either unplugging the power cord or flipping the household circuit breaker. Once the freezer has come back on you should be able to push the "Down" button three times to start it back up.
If that does not correct the issue Please respond back I would like to assist you with any additional information. Hope this helps to some degree. -Matt
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