Question about Washing Machines
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: WHIRLPOOL LSQ8511KQ0
helzie, sounds like your drive block stripped out. You would get this from the top. You would need to remove the tub ring, agitator, lock nut and pull the basket from the tub. I will attach some pictures so you can visually inspect it. The part is cheap, part number 389140, but you can expect to pay around 140.00 labor. Check out the pics, you will see that the spin tube has 2 ears that sit in the drive block slots. See if your is stripped out.
Posted on Dec 15, 2007
Thanks, Master Tech; I was having the same problem as Jason. When I put the pen in place, I realized that the motor was running, but the tub wasn't spinning (which I thought it was because of the sound of the motor). So, I put my hand in and gave it a push/spin and it started turning on its own after I did that.. So, I'm going to let it run and see what happens when the cycle is done. At least its a start in the right direction!
Posted on Aug 04, 2008
I don't know the specific machine, but this is a fairly generic problem, so I hope the following helps: The empty pump cycle is a timed operation, the fact that there is still water in the drum after the time allowed for the pump to drain it has run out means that the water isn't clearing out fast enough.
In order of probability, the problem is usually caused by:
1. A blocked filter
2. An obstruction in the empty pipe or drain
3. A Faulty pump
1 Blocked Filter: Many machines have a small door in the bottom of the chassis. Behind this door (Usually about 5 inches square) is a filter, which will usually unscrew. In this filter you will find fluff, string, coins, the odd small sock and all sorts of nasty stuff if you haven't had the filter out before. If the filter is blocked then the pump is having to draw water through all that gunk and it will run out of time and leave water in the drum. Clean the filter in the sink, pocket the coins you find and make a note to clean it regularly in the future Most manufactures will suggest you check it every 2 months or so, depends how often you are using the machine of course.
Unfortunately, other machines do not have filters so easily accessible. If there is no door or obvious access to the filter, some manufacturers put a trap in the rubber hose that feeds the pump. The pain here is that the access to these traps is gained by dragging the bachine out of its place under the work surface and tipping it on to its back. Track the waste pipe back to locate the pump. On the other side of the pump will be a thicker (usually black rubber) pipe and built into this pipe is usually a little bucket that stuff can fall into before it gets to the pump. You can usually squeeze the pipe and feel if there is stuff in it. If there is, then depending on the machine again, some of these traps will have a plug in the bottom that is held in place by a spring clip (Pliers to compress the spring to get it off) or a screw clip (Unscrew with a screwdriver). Enev if there is no trap as such, squeeze the rubber delivery pipe and feel for obstructions (Often a sock!), if necessary, disconnect the pipe from the pump to gain access to the blockage. WARNING!: Never tip the machine all the way onto its back, you may cause a water leak inside the machine. ALWAYS tip BACKWARDS, to the control panel for the machine is pointing up to avoid water getting to the control panel. I would recommend butting a chair behind the machine as you tip it, so the top back of the machine comes to rest on the seat and the machine is at about 45 degrees. this will give you access to underneath without a leak and make is a lot easier to tip it back on to its feet again afterwards.
2. An obstruction in the empty pipe or drain: Start at the point that the pipe enters the household drain pipe, pull out the empty pipe and check that water will flow freely into the drain (Stuffing the garden hose down there and turning it on (but not TOO FAST) will usually demonstrate if there is a blockage. If this is free, check the pipe that runs from the pump to the drain (This will need the machine tipping as described above, and possibly the pipe removing from the pump to check it.
3. A Faulty Pump:If you have done everything described so far, then you have checked for obstructions in the pipe leading to the pump, the pipe leading away and you have cleaned out any filters or traps... If you still have a problem, you have a faulty pump. This is highly unlikely. These pumps have induction motors (no brushes to fail) and in my experience, they either work, or they don't. They very seldom "work a bit". If SOME water is being pumped (check by putting the empty hose in the sink and watching) then you really need to double check your work before replacing the pump. Good news is, if you do have to they are usually reasonably priced.
Posted on Feb 09, 2009
Tips for a great answer:
Aug 28, 2015 | Washing Machines
Apr 02, 2014 | Washing Machines
Nov 28, 2012 | Whirlpool Cabrio WTW6600SBT Top Load...
May 30, 2012 | Whirlpool Cabrio WTW6600SBT Top Load...
Aug 23, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...
Apr 07, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...
Jan 18, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...
Apr 26, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...
Feb 06, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...
Aug 20, 2017 | LG Washing Machines
92 people viewed this question
Usually answered in minutes!