Question about Rosetta Stone Spanish (Latin American) - Level I: Personal Edition Full Version for PC, Mac
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Rosetta Stone error 2123
1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem
If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.
Posted on Jan 04, 2010
Make sure that your device is set as your default device by making sure that there is a green check mark next to the device. If not, right click and select "set as default device" (or something like that... I have vista and not win7)
If that does not work, right click on the headphones and go to "Properties" then go and under the "General" tab, change the name of the device to "Microphone HS" For some reason, Rosetta Stone does not recognize the headset unless it has the word "Microphone" in its name... Kinda stupid if you ask me. Hope that helps...
Posted on Mar 03, 2010
The disk may be defective or there may be other problems that cannot be diagnosed given the information that you have provided. The best solution would probably be to call Rosetta Stone's free tech support directly at 1-800-767-3882. They can provide step by step problem solving and can help you find a solution.
Posted on Mar 03, 2010
This worked for me:
1) Right click on the Rosetta Stone icon in the Start menu
2) Click the "Compatibility" tab
3) Set it to run in compatibility mode with Windows Vista SP2 (mine was defaulted to run in XP compatibility mode, which seemed to be the problem)
4) Start the program again, if you are lucky all mics will now show up
Posted on Jul 20, 2010
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