Question about HP CE989A Hewlett packard laserjet 600 m601n laser printer -

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Im using a hp ce989a and there is a paper jam but when i pulled the paper out a small piece of it stayed in. Ive been pulling at it for 30 minutes and now theres just a few pieces of crumbled up paper that i cannot seem to get out. is there a way to take the front apart so I can get to the paper? I can see the paper by laying the printer on its back. the jam is pretty close to the front. please help, at work and need this to print.

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Posted on Jan 02, 2017

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SOURCE: hp psc 1610 inkjet printer

try cleaning the rollers

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SOURCE: Hp C5280 Paper Jam error - no paper + component fell apart

How do I clear a paper jam?

Posted on Sep 15, 2008

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SOURCE: HP 1300 randomly printing pages with tiny smiley faces and square

Try reinstalling your drivers. The computer may be confused with two different sets because of your second printer. If that doesn't work, and you have another computer available, hook the printer up to that one and install the drivers and see if the problem persists. If it does, then I really don't know what you can do, because that means the problem is in the printer's internal control and would be very hard to fix. If it doesn't persist on the second computer, then you know it's the first computer that's causing it. If nothing else works, try running a scan for viruses and spyware because they too could be interfering with your printer drivers. The computer actually does communicate with the printer even when you're not printing anything. It basically checks to make sure it's still there and waits for a response back with the printer status, etc. Some other program (whether wanted or unwanted) could be interfering.

Posted on Jan 09, 2009

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SOURCE: paper jam in hp photosmart c4280

What have you got to loose, get in there and try!

Posted on Apr 24, 2009

  • 3 Answers

SOURCE: orange light flashing - won't print

have you got a reset button on your printer if so try pressing it down and holding for a few seconds put some paper in and try again

Posted on Mar 25, 2010

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How to clear paper jam trouble epson L210

most printers have a cover at the back. Switch off the printer and see the back and gently pull out the cover and you should be able to see the jammed paper. So you can gently pull the paper out. If that doesn't work put the cover back and lift the front cover and see if you could see the jammed paper or even small pieces from a torn page. If you do, gently pull all the pieces out. Once you cleared all the jammed papers it should work.
Unplug all your cables and leave for few minutes and reconnect the cables and switch on, it should work. Good luck.

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Take out the toner cartridge. Pull out any paper that may be lodged there. If you don't see any paper under the cartridge and you don't see any paper in the drawer that has been partially pulled up then you may have a real problem. Next unplug the power cable from the printer, then count to 30. After you have counted to 30 plug the cable back in. If it still gives you a paper jam message after that with no paper found in the paper path then you either have something small jammed in the paper path somewhere or the paper sensor is damaged/malfunctioning. The link is the service manual for your printer. If you feel up to disassembling it that will guide you, but be warned it can be difficult in those small printers. It may be worth it to just buy a new small mono laser such as the lbp6000/6030 for around a $100 or less. Good luck!

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OK, often when removing a paper jam this can happen:

1) - when pulling the jammed paper out you can leave behind a small piece or loosen up another small piece from a previous jam. This piece can then become the 'new' jam by clogging the jam sensor or switch. Use a small flashlight to look done the previous jammed area to see if this is the case.

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I have several sheets of paper jammed in my printer and I can,t pull it out

Welcome to FixYa!

Don't try to pull out the jammed paper at the front panel of the printer. You might risk damaging your printer. Remove the jammed paper from the "Back Door" of the printer. The type of backdoor depends on what kind of HP printer you have. Below are 2 common backdoor of HP printers.

1. Press the Power button to turn on the printer.
2. While the printer is still on, disconnect the power cord from the rear of the printer.
3. Turn the printer so that the rear of it faces you.
4. Press in the tab on the left side of the rear door to release it. Then pull the door away from the printer to remove it.
5. Gently pull any jammed paper out of the rollers with your two hands.
6. Return back the back door. Gently push the door forward until it snaps into place.
7. Plug the power cord into the printer.
8. Turn the printer on again using the power button.

Note: Make sure to remove the jammed paper cautiously, any small pieces of paper left inside the printer might cause additional paper jam.

Some HP printers uses a latch to open the backdoor. Refer to the image below:
I hope that this will help you.
Thank you for using FixYa and keep me posted.

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Sometimes there is a jam and you can't see it. Take a flashlight and make sure there are no small pieces of paper or other objects in the way. You can also turn the printer upside down carefully and see if any small objects fall out. I've seen everything from fingernails to sunflower seeds jam a printer.

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There's a paper jam in OKI B2400n printer. the manual says to take out the ink cartridge and the jammed paper could be pulled out. Well, the paper is tight and I can't pull it out. What can I loosen or...

You will have to pull hard and evenly to remove the paper. Often, the toner has built up on the fuser rollers, and the paper is actually stuck to the rollers. In that case, you will not be able to get all the paper out, it won't do you any good to remove the paper anyway, because the paper will just jam and stick again. Those rollers will need to be replaced. That is a pretty big, technical job.

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Paper jamed


Thanks for using FixYa. Perform the steps below in order to solve this incidence:
  1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
  2. Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
  1. Open the rear access door or the two-sided printing accessory.
  2. Gently pull the jammed paper sheet out of the rollers.
  3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
  4. Replace the rear access door or the two-sided printing accessory.
  5. Restart the printer to continue the current job.
Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.


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The small gear located in the paper feed assambly is break or fail, need replacement parts to repair it.

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Probably some piece of paper stuck in the printer, try looking for small pieces of paper that might confuse the sensors.

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