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Tomtom troubleshooting I have a white screen when I turn it on and just the start up sound.

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  • 7 Answers

Check the GPS with the dealership...i suspect your screen is faulty

Posted on Oct 22, 2013

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Posted on Jan 02, 2017

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SOURCE: white cross in red circle on the tomtom screen

hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.

Posted on Feb 21, 2010

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1 Answer

When turning on my tomtom xxl550 screen stays white


It appears that the TomTom device is not starting up.

Have you tried to RESET it ? .... either, hold down the power ON/OFF button for a long while ... (e.g. 30 seconds or more) ... until the device shuts down (turn off) and starts up (then let go of the button)..... or use a pin (paper clip) to push into the RESET hole at the bottom of the device.

If it still doesn't start up, your TomTom software may have been corrupted. You'd want to reinstall it from your back-up, or use the Home software to download and install a current Navigation software for your device (model).

Aug 23, 2015 | Tomtom GPS

1 Answer

Tomtom white screen


Your battery is faulty, probably caused by the non tomtom charger.
Ring tomtom on 08451610009 as the unit is 6 months old and they will repair it free of charge. DON'T tell them about the other charger.
White lined screen is a battery problem

Feb 17, 2014 | GPS

1 Answer

White cross in red circle on the tomtom screen


hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.

Feb 21, 2010 | Tomtom One XL GPS Receiver

2 Answers

Broken tomtom one 3rd edition


Try resetting the unit. Little black button labeled reset on bottom.

Jul 27, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Blinking white blank display after turning on


Try resetting your tomtom by inserting a paper clip through the reset hole found underneath. One quick press is all thats needed. Charge the tomtom first now and then switch on after its had a good charge.
If this doesnt work , please reply again and i'll try and help further.

Good luck

Nov 08, 2008 | Tomtom ONE GPS Receiver

1 Answer

White Screen


I guess you have the same problem I did.... I have a TomTom One 3rd Ed., and after updating it through TomTom Home, every time I turned it on, I got a blank white screen. I would have to reset it every time before I could get it to work right. If this is the same problem...go here to download the fix.
http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Jan 11, 2008 | Tomtom ONE GPS Receiver

6 Answers

White screen


I had same problem. I called 866-4TOMTOM and was told that they would send a replacement. They were quite courteous. Be prepared to provide serial number that is on bottom of device.


Dec 31, 2007 | Tomtom ONE GPS Receiver

3 Answers

Turning unit on , only comes to a blank white screen


This worked, it took about 2 mins. and no more white screen.

Software problem I sure.

http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Dec 30, 2007 | Tomtom ONE GPS Receiver

1 Answer

Blank white screen


Call tech support 1 866 4 tomtom M-F 8:30 am - 7 pm eastern time and sat 9-6, they'll replace ur tomtom with the advance exchange program, make sure u register first in tomtom.com, it will cut ur call about 25 mins.

Sep 02, 2007 | Tomtom GO 910 GPS Receiver

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