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I can't see the video of the onne i call - Skype IM

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Make sure they have run a video and sound test. When they are on line - ask them to check to make sure their camera is on (if they have one) Sometimes people don't realize they done even have a camera or that it's on. Have them look at the menu bar to see if the camera tool has an X over it. If it does then they don't have it on.

Posted on Nov 04, 2013

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Posted on Jan 02, 2017

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