Question about Apple iTunes

1 Answer

Itune 306 error

In conneting itunes to pc

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Apple Expert
  • 250 Answers

From http://support.apple.com/kb/TS3297

iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:

  1. In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
  2. Click the Advanced tab.
  3. Click the "Reset cache" button.
  4. Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
  1. Open iTunes.
  2. Access iTunes preferences:
    1. On a Mac: From the iTunes menu, choose Preferences.
    2. On a Windows PC: From the Edit menu, choose Preferences.
  3. Click the Parental Controls tab.
  4. Remove restrictions on Parental Controls.

Posted on Nov 02, 2013

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: what can i do to get rid of itunes error 306

http://discussions.apple.com/thread.jspa?threadID=2152912&start=90&tstart=0
Launch Internet Explorer
Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store

or:
Okay, I found the solution when running CA Security Center for me. You need to open your Parental Controls - Advanced Settings. In the user/default tabs select Web Filters. The select "Custom List" under the allowed section. Then add the following sites individually: itunes.apple.com, ax.itunes.apple.com, albert.apple.com Be sure to select the checkbox to allow the entire domain. Then restart iTunes.

Posted on Oct 05, 2009

  • 32 Answers

SOURCE: unknown error occurred (306)

some people have been doing this

Launch Internet Explorer
Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store
do a google search for "itunes error 306" for other discussion boards on the topic, seems to have occured after an itunes update conflicting with OS (go figure right?)...hope this helps =)

Posted on Feb 04, 2010

  • 192 Answers

SOURCE: i tunes store error 306.

Launch Internet Explorer
Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store

if this dose not work

Then it is your security that is blocking you

try this

Sometimes this error can be caused by software on your computer that slows down the network connection. This error can also appear if you are downloading multiple items. I'd like to provide some steps that should help you successfully download your purchases.

It often helps to pause the download and then download items one at a time. These steps will walk you through doing this:

1) Open iTunes.

2) From the Store menu at the top, choose Check for Available Downloads. If you're unable to upgrade and are using iTunes 7, the option will say Check for Purchases.

3) Enter your account name and password, then click Check. Your purchases should begin downloading.

4) Under the STORE section on the left, click Downloads.

5) Click the Pause All button in the lower-right corner. This will temporarily pause all of your downloads.

6) To resume only one of the downloads, click the refresh button that appears to the right of one of the paused downloads.

Certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:

  • Firewalls
  • Web accelerators
  • Ad filters
  • Virus protection software

If you have any of this kind of software installed on your computer, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:

itunes.apple.com
ax.itunes.apple.com

For assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:

"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629

The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows XP
http://support.apple.com/kb/HT1275

Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292

Once you have managed to allow access to iTunes through other software, please follow these instructions:

1) Sign out of the iTunes Store.

2) Quit the iTunes application.

3) Restart your computer.

4) Open iTunes.

5) Select Check for Available Downloads from the Store menu at the top of iTunes, (if you're unable to upgrade and are using iTunes 7, you'll choose Check for Purchases).

If you can't find this option, you can also click this link to do the same thing:

https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases

6) Enter your account name and password, then click Check. The missing item should begin downloading and appear in your Purchased playlist.

Please note that the iTunes Store cannot investigate every user's connection issue. Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:

http://discussions.info.apple.com/itunes

If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one.

Posted on Apr 13, 2010

SOURCE: whenever i try to access

Hi,

this might be a connection problem generated by Internet Explorer.

Please follow these steps:
1) open Internet Explorer
2) open the menu Tools
3) change to tab Connections
4) click the button LAN settings
5) uncheck all checkboxes
6) leave the window by clicking OK
7) close Internet Explorer

Please restart iTunes and try again to open the store.

Posted on Feb 18, 2011

  • 26 Answers

SOURCE: we could not complete your

The 306 error is most commonly related to an Internet Connection problem. Make sure that iTunes is not being blocked by any sort of firewall or antivirus software that you have.

Posted on Mar 12, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can I fix error 306


Broadband issues?
How To Fix iTunes Error 306
Beware, turn your sound down!

Jan 23, 2015 | HP Pavilion Computers & Internet

1 Answer

How do i fix safari browser displaying error 306


error 306:The error indicates that the system can not find the file for your application.uninstall the app and try to reinstall it.my recommendation is to use google chrome because it has inbuilt O.S.
regardsgolu_fixya

Mar 26, 2012 | Apple iTunes

1 Answer

What's your problem? FIX ERROR 306


Please go to https://support.apple.com/kb/ts3297
Look under the heading "iTunes Store loads partially or returns "Error 306" or "Error 10054""
OR
Please do this : - Launch Internet Explorer- Click the Tools menu- Select Internet Options- Click the Connections tab- Click the LAN Settings button- Make sure that that "Use a proxy server for your LAN" checkbox is unchecked- Click OK till you are out of everything, and then close Internet Explorer- Try again in iTunes to load the store

Sep 29, 2011 | Apple iTunes

1 Answer

I have edit my account by changing email address. Then I connect my iphone to my PC and click itune store. Have window box warning. We could not complete your iTunes Store request. An unknown error...


Here is a solution procedure:

Launch Internet Explorer

Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store

Sep 07, 2011 | Apple iTunes

1 Answer

We could not complete your itunes store request. An unknown error occurred (306). please!


The 306 error is most commonly related to an Internet Connection problem. Make sure that iTunes is not being blocked by any sort of firewall or antivirus software that you have.

Mar 12, 2011 | Apple iTunes

1 Answer

Whenever i try to access itunes store i get error message 306. when i go to itunes help says i am not connected to internet when i clearly am. any help?


Hi,

this might be a connection problem generated by Internet Explorer.

Please follow these steps:
1) open Internet Explorer
2) open the menu Tools
3) change to tab Connections
4) click the button LAN settings
5) uncheck all checkboxes
6) leave the window by clicking OK
7) close Internet Explorer

Please restart iTunes and try again to open the store.

Feb 13, 2011 | Apple iTunes

1 Answer

IMac, canon mx860, netgear router, error code 306. Things were fine for a couple of years but last week the router had to be replaced. Network signal says connected at 100% but error 306 pops up when I try...


  1. In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
  2. Click the Advanced tab.
  3. Click the "Reset cache" button.
  4. Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
  1. Open iTunes.
  2. Access iTunes preferences:
    1. On a Mac: From the iTunes menu, choose Preferences.
    2. On a Windows PC: From the Edit menu, choose Preferences.
  3. Click the Parental Controls tab.
  4. Remove restrictions on Parental Controls.
visit the CBR Tech Solutions

Nov 26, 2010 | NetGear Computers & Internet

1 Answer

Necesito ayuda con tunes me sale error 306 alguien k me ayude


alguien podria ayudarme a arreglar itues sk cuando trato de buscar un juego me aparese error 306 aver si me ayudan y me lo dejan en espanol porfabor

Feb 09, 2010 | Apple iTunes

2 Answers

Unknown error occurred (306)


some people have been doing this

Launch Internet Explorer
Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store
do a google search for "itunes error 306" for other discussion boards on the topic, seems to have occured after an itunes update conflicting with OS (go figure right?)...hope this helps =)

Feb 04, 2010 | Apple iTunes

1 Answer

What can i do to get rid of itunes error 306


http://discussions.apple.com/thread.jspa?threadID=2152912&start=90&tstart=0
Launch Internet Explorer
Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store

or:
Okay, I found the solution when running CA Security Center for me. You need to open your Parental Controls - Advanced Settings. In the user/default tabs select Web Filters. The select "Custom List" under the allowed section. Then add the following sites individually: itunes.apple.com, ax.itunes.apple.com, albert.apple.com Be sure to select the checkbox to allow the entire domain. Then restart iTunes.

Sep 18, 2009 | Apple iTunes

Not finding what you are looking for?
Apple iTunes Logo

189 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Computers & Internet Experts

Paul Carew

Level 3 Expert

2550 Answers

Martin Buck
Martin Buck

Level 2 Expert

85 Answers

Paul Bade

Level 3 Expert

1572 Answers

Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...